
Neo Mabuse (Neo)
Customer Service / Support
Services offered
Trust, harmony and results! (Over 15 years' work experience) - MBCI, Certified ISO 22301 Senior Lead Implementer and Trainer
Since 2006, Neo provided BCM & Resilience Services to over 20 organisations. The work included:
•Exercise and Test Observation (as done by an independent of observer) – for assurance over an organisation’s BC capability (e.g., to support King IV disclosure, to aid compliance with the Prudential Standard: Governance Of Insurers (GOI) 3.2, etc.);
•BC Exercise and IRBC Test Facilitation – facilitating various types of BC exercises and IRBC tests (including live simulations);
•Development and establishment – assisting clients to define, develop and establish a BCM Programme or an Information & Communication Technology Readiness for Business Continuity (IRBC) Programme;
•Training - facilitating various types of professional BCM training; and
•Maturity / Gap Assessment – External or Internal Audit’s Review & Self-Assessment of an organisation’s existing BCM and IRBC Programme (which involves questionnaire-based interviews, documentation reviews, process assessments and reporting)
Other areas of expertise include ICT Governance, Risk & Compliance (GRC), ICT Service Level Management, Business Process Automation and Project Management.
Experience
Training - facilitating various types of professional BCM training; Development and establishment – assisting clients to define, develop and establish a BCM Programme and / or Information & Communication Technology Readiness for Business Continuity (IRBC) Programme; Maturity / Gap Assessment – External or Internal Audit’s Review & Self-Assessment of an organisation’s existing BCM and IRBC Programme (which involves questionnaire-based interviews, documentation reviews, process assessments and reporting); Exercise and Test Observation – assurance over an organisation’s BC capability (as done by an independent of observer) e.g., to enable an improved King IV disclosure report, to aid compliance with the Prudential Standard: Governance Of Insurers (GOI) 3.2, etc.; and BC Exercise and IRBC Test Facilitation – facilitating various types of BC exercises and IRBC tests (including live simulations)
Education
ISO 22301 Senior Lead Implementer - Professional Evaluation and Certification Body (PECB)
Member of The BCI (MBCI)
Information Technology Infrastructure Library (ITIL) Service Level Management (SLM) v3 Foundation
Control Objectives for Information and Related Technologies (COBIT) v4.1 Foundation
Microsoft Certified Systems Engineer (MCSE)
Professionals in the same Customer Service / Support sector as Neo Mabuse (Neo)
Professionals from different sectors near Johannesburg, City of Johannesburg Metropolitan Municipality
Other users who are called Neo
Jobs near Johannesburg, City of Johannesburg Metropolitan Municipality
-
Deliver robust scalable and optimised enterprise systems that enhance efficiency reduce costs and establish a strong foundation for digital transformation and continuous innovation · ...
City of Johannesburg3 weeks ago
-
The Human Capital Business Partner will work closely with the Senior Human Capital Business Partner to support leadership in developing and executing the People Strategy. · ...
Centurion, Gauteng1 month ago
-
M-Pesa is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked could make digital payments, M-Pesa has now grown to offer over 60 million active customers Financial Services, Enterpr ...
Johannesburg, Gauteng6 days ago