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New Germany
Blessing Nkosinathi Nkonyeni

Blessing Nkosinathi Nkonyeni

Senior IT Desktop Support Technician

Technology / Internet

New Germany, eThekwini Metropolitan Municipality

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About Blessing Nkosinathi Nkonyeni:

Highly skilled IT Technician with 20+ years of experience in desktop support, technical support and IT support, software and hardware, applications, antivirus, windows OS XP, 7, Vista, 8, 10 and 11, Microsoft 365, local and network printers, gadgets (cell phones, Tablets and iPads), server hardware, networking (WI-FI, TCP/IP, DHCP, DNS, routers, access points and switches) customer care and IT projects. Implementation of IT service management that increased users’ satisfaction and expertise in leading the teams to deliver IT solutions and improving SLA.

Experience

Highly skilled IT Technician with 20+ years of experience in desktop support, technical support and IT support, software and hardware, applications, antivirus, windows OS XP, 7, Vista, 8, 10 and 11, Microsoft 365, local and network printers, gadgets (cell phones, Tablets and iPads), server hardware, networking (WI-FI, TCP/IP, DHCP, DNS, routers, access points and switches) customer care and IT projects. Implementation of IT service management that increased users’ satisfaction and expertise in leading the teams to deliver IT solutions and improving SLA.

Education

PC & Network Engineer

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