Bernice Breytenbach
Services provided: Customer Service & Account Management , Customer Service Representatives , Customer Support Representatives
About Bernice Breytenbach:
I am a motivated and ambitious professional, eager to explore new horizons and
expand my skills in the customer relations and business administration. As a dynamic
woman, I actively seek greater opportunities and thrive on challenges within my
working environment. I possess a strong inclination towards continuous learning, and
I am keen to enhance my knowledge through further studies.
My ability to excel under pressure and thrive in a fast-paced and demanding
atmosphere makes me an asset in any work environment. I pride myself on being
approachable, outgoing, and friendly, enabling me to foster positive relationships with
colleagues and clients alike.
I am a hardworking individual poised to make a valuable impact on your company. I
am excited about the prospect of joining your team and utilizing my skills and
determination to drive organizational growth and success.
Experience
PROFESSIONAL EXPERIENCE
ADMINISTRASTOR & CUSTOMER RELATIONS June 2014 to current
ANATECH INSTRUMENTS
Anatech is a distributor of products & instrumentation for Chromatography, Micro- and
Molecular Biology, Elemental analysis, Mass Spectrometry etc.
Key responsibilities:
•
Administrating all Orders (+/- 500 – 800 orders p/m) - loading & processing of orders.
•
Procurement, following up with Suppliers on Outstanding orders / shipments
•
Attending to customer queries and complaints.
•
Managing Customer emails, directing communications between company segments
•
Monthly Sales Reports (4 regions / branches)
•
Supporting the preparation and completion of Tenders
•
Preparing quotations and customer invoicing
•
Manage the warehouse team, with dispatch of client orders, domestically & International
•
Supporting management with daily routines and finding optimal solutions to business
problems
OFFICE ADMINISTRATOR March 2007 – June 2014
ASTROCHEM CONSULTANTS (PTY) LTD
Chemicals Manufacturers, Distributors & Suppliers
Key responsibilities:
•
Managing the front office, including Reception & Personal Assistant duties
•
Managing office admin, invoicing & ordering from suppliers
•
Receive and dispatch orders
•
Assistance with setting up conferences
•
Support monthend debtors and creditors account reviews
•
Supporting the preparation and completion of Tenders
•
Internal Sales, including setting up annual pricelists and new pricing structures
OFFICE ADMINISTRATOR/PA March 2003 – August 2006
SITRONIX CC
Key responsibilities:
•
Managing the front office, including Reception & Personal Assistant duties
•
Managing office admin, invoicing & ordering from suppliers
•
Support month end debtors and creditors account reviews
•
Supporting the preparation and completion of Tenders
Preparing quotations
Education
EDUCATION
Damelin College – West Rand
Basic Bookkeeping
Practical Accounting
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