Basetsana Moncho

Motivated and friendly individual with a passion for working with people and delivering great customer service. Comfortable in fast-paced retail environments, assisting customers, promoting products, and learning new product information quickly. Hard-working, positive, and ready to grow within a team.
Strengths: Customer service • Communication • Sales support • Teamwork • Multitasking

Customer-focused sales and marketing professional with experience in retail sales, customer service, and social media marketing. Skilled in assisting customers, promoting products, handling sales transactions, and supporting sales targets in fast-paced environments. Experienced in engaging with customers both in-store and online, resolving inquiries, and maintaining high service standards. Reliable, adaptable, and a strong team player with excellent communication skills.

Completed a BA in Strategic Brand Communication, with strong knowledge of communication, consumer behavior, branding, and marketing. Holds a Higher Certificate in Creative Development and Matric, providing practical communication, teamwork, and customer engagement skills relevant to retail and sales roles.