Barbara Murphy

A respected and experienced senior Facilities Manager, OHS Practitioner and Corporate Trainer with over twenty-seven years operational OHS and Facilities Management experience both in South Africa and the UK. Offering a verifiable track record of leading through influence across diversity and culture whilst empowering others to navigate ambiguity, prioritise, learn and adjust in rapidly changing environments.  

• Strong work ethic and attention to detail ensuring that business operations run smoothly both day to day and ad hoc construction / renovations.
• Demonstrated competence in the areas of safety, people management, training facilitation, project management, cost control, quality and administration.
• Strong Business & Management Principles – budgeting, strategic planning, resource allocation and human resources.
• Extensive Building & Infrastructure Management knowledge across range of disciplines with a focus on the following – safety, quality, productivity, demand creation, inventory and stewardship processes.
• Strong People Management skills – hands on supervision of cleaning, security, maintenance and groundskeeping staff, facilitating, mentoring, motivating, identifying growth opportunities for staff and leading a professional team.
• Commitment to high ethical, service and quality standards within a diverse workplace.
• Sound analytical thinking, negotiation, influencing, planning, prioritisation, and execution skills.

PROFESSIONAL CAREER 

THE PRESIDENT HOTEL

BUILDING AND FACILITIES MANAGER | JULY 2022 TO DATE

• Responsible for ensuring the smooth operations of the Maintenance and Security Departments.
• Creation and facilitation of Safety systems within the Hotel and the OHS organisational structure required.  Setting up of OHS policy and Committee.  Training for all staff in Fire, First Aid, Legal Liability, Toolbox Talks.  Create and facilitate training for senior staff.
• Creation of new Skills training programmes for all levels of staff on Maintenance.
• Capital expenditure (Capex) planning and project management; asset management for all equipment; budgeting, forecast and accounts; monthly reporting, life cycle planning and strategy creation and implementation.
• Project management for upgrades, refurbishments, and Rooms Care projects.  Dealing with Project teams both internal and externally sourced.  Large Capital Project management. 
• Energy management through utilities management and sustainability planning and reporting along company guidelines.
• Ensuring targets are achieved around Maintenance repairs with regards to quantity, quality and timescales.
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Highlights:

• Management of a new generator installation including management of associated electrical challenges from old equipment.
• Creating and implementing OHS systems.
• Reducing outstanding Maintenance tasks significantly, streamlining processes and restructuring team to optimise efficiency.

COMSAF

OHS PRACTITIONER AND TRAINER | NOVEMBER 2020 TO JUNE 2022

• Implementing Safety Management Systems including OHS compliance audits, Gap Analysis, Baseline Assessments, Risk Assessment, and others.
• Creation and facilitation of Safety Training including adaption of all existing training material.
• Creation of new databases for legislative changes.

Highlights:

• For all training programmes create a PowerPoint presentation as well as a learner manual that includes all the information from the slides along with more detail, the learner manual is aimed at being a reference tool for the person attending to use after the course as well as during it. This was not always a standard part of all training programmes but something I develop as an additional benefit for clients. 
• Conducted Safety Induction Training for a major client for several thousand people. Exceptional feedback from client complimenting me on my training style.
• Sourced and compiled an extensive database for auditing health and safety in schools and TVET (vocational) colleges which covers a vast amount of specialised legislation. Additionally gathered current legislation and international best practice in compiling a comprehensive audit programme that is commercially marketed as a safe school audit programme.
• Expanded company’s OHS Safety Training offering to more than double in courses available.

GROWTHPOINT PROPERTIES 

FACILITIES OPERATIONS MANAGER | JULY 2007 TO JULY 2020

• Responsible for Operational Facilities Management of several properties including The Constantia Village Shopping Centre, one of the most prestigious retail outlets in the Cape.
• Capital expenditure (Capex) planning and project management; asset management for all equipment; budgeting, forecast and accounts; monthly reporting and tenant liaison.
• Project management for upgrades, renovations, refurbishments, extensions, tenant installations, white box projects.  Dealing with Construction Teams and fulfilling client role at site meetings.
• Energy management through utilities management and sustainability planning and reporting along company guidelines. Identifying waste solutions for reduced expenditure.
• Responsible for the 5 – 20-year proactive maintenance planning, reactive maintenance and contractor SLA management and budgeting (Opex) including on site management of security and cleaning contract staff.
• Risk Management - ensuring compliance with applicable legislation, e.g., Fire, OHS, National Building Regs, Cape Town City By-Laws, etc. and adherence to insurers requirements.
• Staff management, conducting performance reviews and identifying growth opportunities to upskill.

Highlights:

• Redevelopment of old property doubling value with 10-year strategy to upgrade and/or replace key infrastructure including air conditioning plant, lifts and high voltage electrical equipment whilst also looking after the smaller compliance items. 
• Established a standard for Growthpoint ensuring the Electrical Certificate of Compliance and a single line schematic diagrams / plans posted on inside cover of every electrical distribution board allowing electricians to quickly identify supply and demonstrate certification to Inspectors. 
• Wrote explanatory guides for fellow Operational Facilities Managers on how to work with the existing Health and Safety Management System.
• Compiled training presentations on topics including Asbestos and Working at Heights, for example explaining the different types of scaffold. 
• Became the go-to person for answers with regards to Health and Safety not just amongst fellow Facilities team but by Senior Management referral for other divisions.

BLEND PROPERTY GROUP 

FACILITIES MANAGER | JUNE 2006 – JUNE 2007

• Responsible for facilities management of the portfolio, reactive maintenance and contractor management, proactive maintenance planning and tenant liaison.
• Project management of all tenant installations and white box projects, reinstating vacated premises to an empty shell ready for occupancy.
• Created a system of FM reporting and KPI measurement.
• Implemented a system of helpdesk reporting for tenants from the different buildings to report reactive maintenance to a central point for action.

MONTERAY SCOTLAND (FM FOR BT – BRITISH TELECOM)

HEALTH AND SAFETY OFFICER | DEC 2000 – APR 2006

• Responsible for the compliance of over 1600 buildings throughout Scotland and the North East of England. 
• As Member of the National OHS team for BT participated in country wide decisions and policy processes.
• Role incorporated KPI measurement and reporting and coordinating the National Asbestos Register in line with relevant legislation.
• Conducted regular site visits to ensure full compliance with the Occupational Health and Safety legislation. 
• Provided OHS guidance to the facilities team of building managers and technicians.
• Conducted OHS Training for staff throughout our portfolio.
• Drafted all OHS database information to create skills info, risk sites, COSHH assessments and risk assessments for the entire portfolio.

BROLL PROPERTY GROUP - CRESTA SHOPPING CENTRE, JOHANNESBURG

CENTRE MANAGER/INTERNAL COMMUNICATIONS MANAGER | 1995 TO 2000 

• Started with Broll at a small shopping centre but within a year moved to Cresta Shopping Centre, a large retail destination, to repair relations between tenants and landlord.
• Started a tenant newsletter regarding renovations, extensions, marketing, etc. and hand delivered it to nearly 200 tenants.
• Also implemented tenant awards and worked extensively at repairing relationships where they had become strained. In those days Broll was ahead of the game looking to make sure tenants felt appreciated by their landlord, something most landlords only realised many years later. 

CONTINUOUS PERSONAL DEVELOPMENT

Currently enrolled in Facilities Management (Level 7) Diploma course

NEBOSH – NGC (National General Certificate) Distinction Pass

IOSH – Management Certification

Lloyds Internal Quality Auditor – ISO 9001

Project Management – certificate completed, currently enrolled in (Level 5 Diploma) course

Time Management

Fire Fighting Level 4

Currently enrolled in Facilities Management (Level 7 Diploma) course

NEBOSH – NGC (National General Certificate) Distinction Pass

IOSH – Management Certification

Lloyds Internal Quality Auditor – ISO 9001

Project Management – certificate completed, currently enrolled in (Level 5 Diploma) course

Time Management

Fire Fighting Level 4