Azeem Shaik

Smooth driver and experienced communicator versed in helping groups, business travelers and VIPs with
transportation needs. Always polished, professional and discreet with passengers. Maintains strict
standards and upholds reputation for excellence with consistent on-time operations.

Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent
customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.

Driver 06/2017 to 08/2022
Rikki Cabs Durban – Durban, South Africa
Transported customers to and from King Shaka International Airport in Durban.
Helped passengers with luggage, collected fares and politely answered questions.
Assisted elderly and disabled passengers entering and exiting shuttle.
Adhered to tight schedule and met departure and arrival deadlines.

Controller 01/2015 to 03/2016
ADT SECURITY – Pinetown, South Africa
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate
crises.
Communicated with security team and building supervisors using two-way radios, mobile phones
and other technological devices.
Responded quickly to emergency situations to assess and deflect issues.

Fuel Station Manager 03/2006 to 11/2014
SASOL -AVOCA – AVOCA HILLS, South Africa
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent
customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.

Northmead Secondary - 79 Whetstone Dr, Phoenix, Kwa-Zulu Natal, 4068.
SUBJECTS INCLUDED:
ENGLISH, AFRIKAANS, MATHEMATICS, BIOLOGY, GEOGRAPHY, WOODWORK.