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Cape Town
Aza Siyongwana

Aza Siyongwana

Customer Service Host

Customer Service / Support

Cape Town, City of Cape Town

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About Aza Siyongwana:

With nearly a decade of experience in the customer service industry, I am a dedicated specialist with a proven track record across diverse sectors. My expertise spans UK utilities, mobile network contracts, international sports betting, and more recently, South African e-commerce with the continent’s largest grocery store. I’ve also served as a mentor and coach for numerous customer service agents, fostering their development and enhancing team performance. I am constantly seeking innovative methods to improve service delivery and boost productivity, reflecting my commitment to excellence in every role I undertake.

Experience

With nearly a decade of experience in the customer service industry, I am a dedicated specialist with a proven track record across diverse sectors. My expertise spans UK utilities, mobile network contracts, international sports betting, and more recently, South African e-commerce with the continent’s largest grocery store. I’ve also served as a mentor and coach for numerous customer service agents, fostering their development and enhancing team performance. I am constantly seeking innovative methods to improve service delivery and boost productivity, reflecting my commitment to excellence in every role I undertake.

Education

My most recent qualification is a matric, which is a high school diploma. It signifies that I have completed secondary education and am prepared for further academic or vocational opportunities.

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