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Ayanda Luthuli

Ayanda Luthuli

Receptionist/ Administrator

Administrative

South Africa, West Coast District Municipality

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About Ayanda Luthuli:

  • An experienced Receptionist/ Administrator with eight years of work experience
  • I hold an intermediate Excel certification for business, enabling me to effectively manage data and streamline operations
  • I am well-versed in Google Workspace Administration, allowing me to manage communication and collaboration tools effectively
  • I am passionate about delivering exceptional customer service experience 

Experience

  • Effectively booked patient appointments and managed communication, leading to to improved patient satisfaction
  • Coordinated appointments and meetings, ensuring prompt and conflict-free arrangements
  • Effectively managed a high call volume, ensuring efficient and professional communication with clients
  • Provided a warm and welcoming environment for clients and visitors, enhancing the company's hospitality and reputation
  • Maintained and updated clients database, ensuring improved data accuracy and streamlined communication leading to enhanced customer satisfaction
  • Efficiently operated cash register, ensuring accurate and secure cash and credit transactions 

Education

  • I hold an intermediate Excel certification for business
  • I am also well-versed in Google Workspace Administration 

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