Asisipho Ndamase

UCT Sociology and Gender Studies graduate. My project and Program Management Skills have prepared me to draw insights and consistently analyze and evaluate information and data. Clear and concise communication are skills that influence my ability to research, identify, and present information to stakeholders. 

PayJoy - Brand Ambassador (DEC 2022 - 1 APR)

• Obtaining orders from existing and potential customers and capturing data in systems 
• Establish, develop, and maintain positive business and customer relationships. 
• Engage with stakeholders to analyze opportunities and implement processes. 
• Continuously improve through feedback 

Merchants - Customer Service Representative (NOV 2021 - MAR 2022)

• Responding to customer-facing requests. 
• Providing technical and administrative support to customers. 
• Identify and assess customers' needs to achieve satisfaction. 
• Build sustainable relationships and trust with customer accounts through open and interactive communication. 

UCT Social Science graduate with a focus in Sociology and Gender Studies. Understanding the change processes in society and its institutions through my field of study has prepared me to draw insights and consistently analyze and evaluate information and data. I also provided psycho-social support to first-year students as a mentor and escalated students impediments and challenges to program stakeholders.