Arminda Makuwa

As an enthusiastic and an ambitious contact Centre agent, I am posting my job application in your company
because I am interested in the advertised position. I was excited to see that the job requirements meet my
qualifications and my skills, just as the position’s responsibility and skills. I hold a Bachelor of Technology in
Business Administration and a National Diploma in Sports Management from the Vaal University of Technology
along with a 2-year experience in the call Centre industry, dealing with customers, potential customers and giving
support services, the position has prepared me to be successful and a perfect fit for your team. In my present
position I speak to a variety of customers and business stakeholders, have brought solutions to their businessrelated problems, have met the company objectives individually and as a team. Likewise, I assisted I
administration by making copies, phone calls, and updating customer information. I bring a set of talents that I
believe will be valuable to your company. I have acquired the ability to multitask, computer skills within my
contact Centre journey which has provided with the foundation for the job. My organizational strength, people
centric nature, and team player role have provided me with excellent interpersonal and communication skills.
Please review my resume for a deeper look at my work history and qualifications. I look forward to discussing
how my traits and capabilities, and work history are fit for the position I am applying for. Thank you for your time

Customer service roles done completed with Merchants SA, care call and Cartrack 

I did business Administration with Vaal university of Technology which covers all aspects of customer service