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South Africa
Angela Adonis

Angela Adonis

Customer Service

Customer Service / Support

South Africa, West Coast District Municipality

Social

About Angela Adonis:

Hardworking Customer Service Professional…

Experience

  • To ensure Customer Service excellence, and maintain the highest possible standards of service delivery and respect for electricity's valued Consumers daily
  • Receiving complaints, faults and queries via Telephone, Email and SMS.
  • Performs general administrative functions in the TOC (Technical Operational Centre). 
  • Submitting leave requests to Team Leaders
  • Correspondence: email and SMS
  • Adherence to policy and procedure regarding general housekeeping and cleanliness in the TOC

Education

Day Courses Attend via City of Cape Town

March 2018 Telephone Etiquette 

2nd - 4th May 2017 Advanced Customer Service Care 

November 2013 Telephone Etiquette 

March 2012 Basic SAP and C3 Notification Course - Red1

December 1999- Microsoft Office Suite and Typing Certificate- Edcon Computer Academy

December 1998- Secretarial Diploma-  Collingwood Secretarial College

December 1994- Grade 12 certificate-  Scottsville Secondary School

 

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