Akshay Bharath

I am a passionate and dedicated IT professional with a Diploma in Information Technology from Richfield GraduateInstitute of Technology (2019) and currentlypursuing a BSc in Information Technology. I bringover five years of hands-on experience across diverse IT domains, including infrastructure, technical support, software testing, GUI design, gambling simulation, functional testing, and SQL reporting.

• Ensured System & Infrastructure Health by maintaining stability and performance of core platforms such as M-Files, Servers and network infrastructure. Monitored internet connectivity and lab Wi-Fi, responded urgently to system errors, and provided statistical evidence of system health.
• Led IT Operations & Cleanups across Active Directory(AD), Kaseya, Rapid7,Sophos, ClickUp, Office365, and M-Files. Maintained a deprovisioning tracker for resigned users and ensured timely access revocation.
• Delivered User Support & Training by conducting IT Standard Operating Procedure (SOP) sessions for new starters and critical updates (e.g., AI policy, security awareness).
• Managing IT juniors.
• Participated in Security & Compliance Reviewsincluding incident responseand audits. Addressed findings from vulnerability and patch management reports to enhance system security posture.
• Managed Projects & Resourcessuch as hardwareupgrades, software licensetracking, and IT resource allocation. Coordinated cross-location support with the IT team to ensure effective task sharing.
• Maintained Documentation & Reporting by compiling user permissions and access records.
• Completed ActionItems from weekly IT meetingsand project boards,ensuring timely executionand accountability across assigned tasks.

Diploma in Information Technology

BSc in information Technology