Adele Steenkamp

I am a highly organized and reliable professional with strong administrative and communication skills, driven by a passion for efficiency and excellence, this reflects in my extended career at Vodacom where I filled various roles from a customer service manager to that, of a second line support service manager, managing a people force of between 80 and 150 headcount.   I take pride in creating structure, supporting teams, and ensuring that operations run smoothly. With a proactive attitude and attention to detail, I thrive in fast-paced environments and consistently deliver results.

 I am eager to contribute my skills, and dedication, as demonstrated in MOODZ, where I was part of the set up and continues operational running of the company.

 I am and remain, an overall optimist and believe that my skills will be an advantage to your team and help strengthen your organization’s success.

Corporate Operations and Administration with experience in operations support, compliance administration, financial coordination, and stakeholder engagement across Telecommunications and  property management. Strong in communication people management , reporting, systems administration, and governance support.

Diploma in Management and Leadership – Summary

The Diploma in Management and Leadership provided a strong foundation in management principles, leadership theory, and organisational behaviour, with a particular focus on self-awareness as the basis for effective leadership. Through this qualification, I developed a deeper understanding of my own leadership style, strengths, and areas for development, enabling me to manage others with greater empathy, clarity, and accountability.

The programme strengthened my ability to communicate effectively, manage performance, resolve conflict, and lead diverse teams, while applying ethical decision-making and strategic thinking. By understanding how individual behaviour impacts team dynamics, I am able to create structured, supportive environments that promote productivity, collaboration, and professional growth.

This qualification continues to support my role in managing people, processes, and stakeholders by combining emotional intelligence with practical management skills, resulting in more effective leadership and improved organisational outcomes.