Learning and Development Co-ordinator - Umhlanga, South Africa - F and G Sourcing Specialist

F and G Sourcing Specialist

Verified Company

Umhlanga, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Our
Retail Client is seeking a
Retail Learning and Development Co-Ordinator to join their team based in
Umhlanga, Durban.

Purpose of the Job:

As the learning and development coordinator who thrives in a dynamic, fast-paced environment and has a strong training background, you will be responsible assessing the skill level of current employees, creating effective training and development materials, and delivering training programs in both individual and group settings where needed.

to ascertain the needs of the organization. Strong interpersonal skills, creativity, technological skills, and attention to detail, are important qualities of a skills development facilitator. This role focuses on curriculum development, employee development and facilitation, and program management.

Remuneration :
R R20 000 CTC
neg depending on experience

Requirements:

Matric.
Strong interpersonal, presentation, problem solving and formal training skills.
A constituent Assessor and Moderator with W&R SETA.
Familiar with: WSP/ATR submissions and SDF certification.
Facilitation experience in both retail learnership and short courses.
3 or more years retail training experience.
2 or more years of experience in a curriculum development role or similar, managing medium to large scale programs while working crossfunctionally with multiple teams and stakeholders.
Experience on leading projects for an entire group or department, or a major piece of a larger cross company product or projects.
Experience using data collection, research, and analysis to evaluate project outcomes and improve and organizational performance.
Experience with retail AND customer service organizations.

Responsibilities:

Assess training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees and customers.
Develop unique training programs to fulfil workers specific needs to maintain or improve job skills.
Create and/or acquire training procedure manuals, guides, and course materials.
Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Evaluate program effectiveness through assessments, surveys, and feedback.
Maintain knowledge of the latest trends in training and development.
Prepare and implements training budget; maintains records and reports of expenses.
Perform other related duties as required.

Job Types:
Full-time, Permanent

Salary:
R15 000,00 - R20 000,00 per month

Experience:

Learning and Development: 3 years (required)

- working in skills development: 3 years (required)
- retail facilitation and training: 1 year (preferred)
- in learnership project management: 3 years (required)