Datacentre Manager - Pretoria, South Africa - Boardroom Appointments
Description
Requirements:
-
Minimum education/training required:
- Relevant degree/diploma preferred
- Grade 12, with a relevant tertiary qualification being advantageous (Cobit/ITIL)
- ITIL V4.0 certification
- A+ and N+ certifications
Minimum work experience required:
- At least 8 years of experience in an IT environment with relevant IT infrastructure and datacentre management experience
Key Performance Areas:
- Coordinating operational changes across all stakeholders
- Providing operational inputs into hosted infrastructure
- Managing daytoday interactions with thirdparty suppliers
- Planning and implementing optimal technology services
- Assessing data centre infrastructure needs for future developments
- Identifying continuous improvement opportunities
- Providing input into IT strategies related to the data centre environment
- Aligning IT services with business requirements
- Ensuring adherence to IT governance processes
- Serving as a point of escalation for unresolved issues
- Mentoring service desk employees for their growth
- Participating in migration projects between data centres when necessary
- Providing input in due diligence processes when required
Technical Knowledge/Capabilities:
- Exceptional knowledge of cloud datacentres, physical datacentres, hosting platforms, IoT, and ITIL principles
- Experience in crisis management and critical thinking
- Service delivery experience
- Project management skills
- Proficiency in MS Office
- Excellent verbal and written communication skills
- Ability to build and maintain sustainable relationships with stakeholders
- Knowledge of different infrastructure architecture frameworks
Behavioural Competencies:
- Resultdriven mindset
- Innovation and creativity
- Leadership and team management skills
- Goaloriented with a high sense of urgency
- Strong interpersonal skills
- Ability to work independently and take initiative
- Attention to detail and accuracy
- Analytical thinking
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