Technical Planner Global Grade 09 - Durban, South Africa - Barloworld Equipment

Thabo Mthembu

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Thabo Mthembu

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Description

Key Output

  • Planning and coordinating of repair, service, and maintenance jobs for a team of Service Artisans to comply with Caterpillar standards and Customer requirements.
  • Planning, prioritizing and initiation of jobs.
  • Assist with achievement of KPI's.
  • Resolve internal and external customer queries.
  • Issuing of job instructions to and dispatch of Artisans.
  • Arrange appropriate transport, Control returning of component stands.

Qualification, Experience and Competencies

  • Grade 1
  • Qualified Artisan. [Mechanic in relevant trade e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum 5 years postapprentice/learnership experience).
  • Leadership Potential (part of DAP).
  • Computer Literate (MS Office & SIS ET).
  • Problem solving, Analysis and judgement, Numerical reasoning, Resilience (stress handling).
  • Drive/initiative, Rule orientation, Excellence orientation, Assertiveness.
  • Building relationships and networking/liaison.
  • Communication and presentation.
  • Financial acumen and business insight.
  • Customer responsiveness.

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