Technical Planner Global Grade 09 - Durban, South Africa - Barloworld Equipment
Description
Key Output
- Planning and coordinating of repair, service, and maintenance jobs for a team of Service Artisans to comply with Caterpillar standards and Customer requirements.
- Planning, prioritizing and initiation of jobs.
- Assist with achievement of KPI's.
- Resolve internal and external customer queries.
- Issuing of job instructions to and dispatch of Artisans.
- Arrange appropriate transport, Control returning of component stands.
Qualification, Experience and Competencies
- Grade 1
- Qualified Artisan. [Mechanic in relevant trade e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum 5 years postapprentice/learnership experience).
- Leadership Potential (part of DAP).
- Computer Literate (MS Office & SIS ET).
- Problem solving, Analysis and judgement, Numerical reasoning, Resilience (stress handling).
- Drive/initiative, Rule orientation, Excellence orientation, Assertiveness.
- Building relationships and networking/liaison.
- Communication and presentation.
- Financial acumen and business insight.
- Customer responsiveness.
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