Front Office Manager - Camps Bay, South Africa - HotelJobs

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Camps Bay, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
5 star beachfront hotel seeks an experienced Front Office Manager.


Minimum Requirements:

  • Matric
  • Hospitality experience / Hospitality qualification
  • Opera experience (essential)
  • Computer literate
  • Speak, read and write English at a professional level
  • Familiar with the duties and procedures in Front Office / Reservations department.

Main duties:

  • Manage and control all operational and accounting aspects of the Front Office, including Reservations, Night Audit, Maintenance and Housekeeping.
  • Act as host manager during Duty Manager Shifts
  • Implementation of operating systems, procedures and guest services
  • Maximise Room Revenue
  • Financial management of Front Office
  • Weekly meetings with department
  • Staff appraisals
  • Float handling
  • Liaise with Maintenance and Housekeeping
  • Pit checks

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