Sales Administrator - Paardeneiland, South Africa - The Joblink
Description
Contact person for this position:
Rayleen Lentz
Main Purpose of position
To provide excellent support to the CSO:
Essential Duties and Responsibilities:
Responsible for following functions
SALES ADMIN:
- Answering customer queries (daily).
- Following up on customer complaints (ad hoc).
- Opening of customer cards & maintaining records (ad hoc).
- Updating CRM system (daily).
- Raising of quotations (daily).
- Processing of sales orders (daily).
- Ensuring that orders are accurately priced and labelled (ad hoc).
- Tracking of back orders (weekly).
- Sending of commercial invoices and freight quotes (ad hoc).
- Liaising with the Supply Depot Team to ensure that orders are picked & packed timeously (daily).
- Planning & coordination of orders through the supply chain despatch, logistics and delivery (ongoing)
- Priority order tracker (daily).
- International order tracker (every Tuesday).
- Issuing of returns (daily).
- Point of sale ordering & management (ad hoc).
- Maintenance & management of showroom (ongoing).
Minimum requirements
- Sales Administration 3+ years
- Proven Sales, Marketing and Operations experience in local markets.
- Proven Sales, Marketing and Operations experience in international markets.
- Matric
- Diploma is sales or marketing
- Advantageous.
- Digital Marketing Certificate
- Advantageous
Skills
- Computer literacy
- Advanced
- Excel
- Advanced
- Excel
- CRM systems and tools
- Advanced
- Financial numeracy
- Moderate
- Presentation and negotiation
- Moderate
- Entrepreneurial
- Advanced
- Communication, writing and speaking
- Advanced
- Able to influence and motivate.
- Able to effectively handle conflict resolution.
- Able to work with confidential information.
- Organizational
- Advanced
- Ability to prioritize workload.
- Deadline driven.
- Customer Service
- Advanced
- Honest, transparent, authentic in communication, empathic.
Salary:
R 1- R CTC depending on experience.
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