Marc Service Supervisor Global Grade 10 - Tweefontein, South Africa - Barloworld Equipment

Thabo Mthembu

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Thabo Mthembu

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Description

Key Output

  • Supervision of team on site.
  • Ensure the service work is carried out in compliance with the quality standards and original equipment manufacturer guidelines.
  • Resolve internal customer queries.
  • Manage and arrange on site repairs on the Equipment.
  • Manage the component warranty claims.
  • Ensure effective communication between team and management.
  • Reporting of team KPI's and prospects.
  • Safety Oriented

Qualification, Experience and Competencies

  • Matric and qualified artisan [ Mechanic in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum five years postapprentice / learnership experience]
  • Sound MS Office knowledge (SAP; CRM; SIS & ET experience will be an advantage)
  • Code 10 driver's license
  • Sound business communication and presentation skills
  • Good working knowledge of the Minerals Act/Mine health and Safety Act (with sound knowledge of safety rules and regulations)

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