Sales Manager - Cape Town, South Africa - Grandmark International

Grandmark International

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

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Business Management:

Identify emerging markets and be fully aware of new products and competition status
Present sales, revenue and expenses reports and realistic forecasts to the management team
Ensure that the sales department works cross functionally with other departments
Work closely with warehouse and finance managers to solve queries/disputes.
Work with management to devise and implement innovative gotomarket strategies
Achieve own sales target monthly
Assist branch manager with specials and promotions
Assist branch manager with references on new client terms accounts
Plan and lead weekly sales meetings. Attend monthly managers meetings
Attend required management/product training

Customer Management:

Build and promote strong, longlasting customer relationships through partnership and understanding their needs
Resolve customer complaints regarding sales and service
Liaise with customers on products required in market
Book sales orders on Syspro
Sign off credits to be processed to customer's accounts
Conduct customer visits on a weekly basis
Monitor customer preferences via KPI reports
Develop sales strategies to acquire new customers
Maintain a deep understanding of customer needs and monitor their preferences.

People management:

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programmes.
Hire and supervise sales staff and field sales representatives
Monitor production and achievement of sales quotas
Assist and support sales personnel and reps where necessary
Create incentive programmes
Prepare targets for each salesperson.
Monitor sales staff regarding daily and monthly sales targets.
Plan and coordinate training programmes for sales staff.
Coach individual sales representatives through oneonone sessions to improve sales performance.
Counsel, support, rate and discipline underperforming sales persons.
Ensure that sales technologies are used efficiently, such as KPI reports and Ignite system
Lead by example by displaying GI Values on a daily basis
Analyse sales data on sales results and develop plans to address performance gaps.