Best professionals offering Call Centers / Telemarketing services in Johannesburg CBD

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Clara Ngobeni
R5,000 hour

Clara Ngobeni

My son is my life

Customer Service / Support

Am well spoke enthusiastic self motivated team player and always willing to learn 

Johannesburg CBD, City of Johannesburg Metropolitan Municipality
Call Centers / Telemarketing + 2
Michel Francke Dolores
R84 hour

Michel Francke Dolores

Debtors Clerk,Customer service Management hosting

Customer Service / Support

I have 14 years working experience.  · Work for ABSA Bank doing Customer service Management and Hosting. · Worked for Macs Automotives as a Debtors Cl ...

Johannesburg CBD, City of Johannesburg Metropolitan Municipality
Call Centers / Telemarketing + 7
Zanele Jingxi
R75 hour

Zanele Jingxi

Business Administrator

Administrative

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities ...

Johannesburg CBD, City of Johannesburg Metropolitan Municipality
Call Centers / Telemarketing + 2
Phindile Mbonambi

Phindile Mbonambi

I am self starter.

Administrative

I am patient and independent. 

Johannesburg CBD, City of Johannesburg Metropolitan Municipality
Call Centers / Telemarketing + 3
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Call Centers / Telemarketing
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Call Centers / Telemarketing in Johannesburg CBD

Call Centers / Telemarketing

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Service Description

Call centers and telemarketing services involve handling customer inquiries, providing product information, and making sales calls. Professionals in this field must have excellent communication skills, both written and verbal, and be able to work well under pressure.

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Professional Requirements

To excel in call centers and telemarketing, professionals should have a strong understanding of sales techniques, customer service principles, and product knowledge. Industry certifications such as the Certified Telemarketing Professional (CTP) or the Certified Customer Service Representative (CCSR) can be beneficial.

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Choosing the Best Service Provider

When selecting a call center or telemarketing service provider, consider factors such as their experience, reputation, and customer satisfaction ratings. Look for providers with a proven track record of delivering high-quality services and meeting customer needs.

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Questions to Ask Professionals

  • What experience do you have in call centers or telemarketing?
  • What certifications or training have you received?
  • Can you provide examples of successful campaigns or projects you've worked on?
  • How do you handle customer complaints or difficult situations?
  • What is your approach to building and maintaining customer relationships?
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Useful References

For more information on call centers and telemarketing, consider the following resources:

Investopedia: Call Center

Salesforce: Telemarketing Best Practices

Average Prices

The average daily fee for call center and telemarketing services in Johannesburg CBD can range from R500 to R2,000, depending on the scope of the project and the level of expertise required. In Cape Town, the average daily fee can range from R400 to R1,800, while in Durban, it can range from R350 to R1,600.

Requesting a quote for call center or telemarketing services typically involves providing detailed information about the project requirements, including the scope of work, desired outcomes, and budget constraints. The platform will then match you with qualified professionals who can provide a quote for their services. Once you receive quotes from multiple providers, you can compare prices and select the best option for your needs.

Fees for Call Centers / Telemarketing freelancers

The average daily fee for the experienced freelancers is R1,000.

The fee varies depending on the city in which the are located. For instance, the average daily for a Call Centers / Telemarketing in Cape Town is R800 while in Durban is R700 or in Port Elizabeth is R600.


Call Centers / Telemarketing jobs near Johannesburg CBD


  • Stonebridge HR Solutions Centurion

    Requirements: Grade 12 Tertiary qualification will be beneficial but not essential 5 years Debt collecting experience 3 years Call Center management experience People Management skills Well spoken Excellent communication skills Responsibilities: General call center manager duties ...


  • Unique Personnel Ltd Johannesburg

    Job Description: · As a Sales Lead for our Call Center Services, you will be responsible for maintaining a required pipeline of prospect accounts. This involves qualifying, researching, tracking, and developing leads into viable opportunities. · Key Responsibilities:Effectively a ...


  • EurolB Sales and Marketing Service Johannesburg

    Drive Business Growth with Us · As a Business Development Representative at EurolB Sales and Marketing Service, you will be responsible for generating new business leads and driving revenue growth. If you have a passion for sales, a strong work ethic, and excellent communication ...