Best professionals offering Customer Service Representatives services in East London

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Customer Service Representatives in East London
Siyabulela Tom
R250 hour

Siyabulela Tom

Store & warehouse assistant./freelancer/cashier

Customer Service / Support

Greetings,  · I am Siyabulela Tom, (3rd year Social Sciences and Humanities student at University of Fort Hare) and I am writing to express my sincere ...

East London, Buffalo City Metropolitan Municipality
Customer Service Representatives + 11
Siyamtemba Dlulisa
R30 hour

Siyamtemba Dlulisa

Car park attendant

Administrative

I love people, energetic and passionate. 

East London, Buffalo City Metropolitan Municipality
Customer Service Representatives

Customer Service Representatives in East London

Customer service representatives are vital to any business, acting as the first point of contact between clients and the company. In East London, these professionals are tasked with providing assistance, resolving complaints, and ensuring customer satisfaction across various industries.

Professional Requirements

To become a successful customer service representative, individuals typically need a minimum of a high school diploma or equivalent. However, many employers prefer candidates with a degree in business or a related field. Important skills include strong communication abilities, problem-solving skills, and a friendly demeanor.

Recommended Accreditations and Certifications

While certifications are not always required, obtaining ones such as the Certified Customer Service Professional (CCSP) or similar credentials can enhance a representative's qualifications. These certifications validate the individual's skills and commitment to providing excellent customer service, making them more attractive to potential employers.

Choosing the Right Service Provider

When selecting a customer service provider in East London, consider asking the following questions:

  • What experience do you have in customer service?
  • Can you provide examples of how you resolved customer complaints in the past?
  • What training do your employees receive?
  • Do you have any specific customer service policies?
  • How do you measure customer satisfaction?

Useful Links and References

For professionals seeking further information or resources, consider accessing local business networks, customer service associations, or training seminars focused on customer service skills.

Average Prices for Customer Service Representatives in East London

The average fee for customer service representatives can vary significantly based on experience and industry. In East London, average daily rates typically range from R400 to R600.

Requesting a Quote

To request a quote for customer service representatives, clients should provide details about their needs such as the size of their business, the volume of customer inquiries expected, and any specific qualifications they’re seeking. This information helps in obtaining accurate estimates from qualified individuals.

Fees for Customer Service Representatives freelancers

The average daily fee for the experienced freelancers is R500.

The fee varies depending on the city in which they are located. For instance, the average daily for a Customer Service Representative in East London is R450 while in Buffalo City is R480 or in East London is R500.


Customer Service Representatives jobs near East London


  • Profile Personnel East London

    Company Overview · ">We are Profile Personnel, a leading provider of hospitality services. · ">Salary · ">The salary for this role is estimated to be around £20,000 - £25,000 per annum. · ">Job Description · ">As a Customer Service Host, you will be the face of our restaurant, en ...


  • Work Africa East London

    Work Africa, a leading player in the Automotive Industry, is seeking an exceptional and highly motivated Customer Service orientated Trainee Service Advisor to join our team. As a Front-line representative, you will be on your feet all the time, handling customer inquiries, resol ...


  • Ingenious personnel East London

    **Job Title:** Field Service Engineer · **Job Summary:** · The Field Service Engineer is a crucial role responsible for installing, maintaining, troubleshooting, and repairing complex industrial equipment and systems at client sites. This position requires providing technical ex ...