Best professionals offering Technical Support / Help Desk (Hardware / Software) services in Bloemfontein
Get free quotes from professionals.
Richard Van Schalkwyk
Senior IT Technician
Technology / Internet
Self Driven and passionate about IT · Energetic, friendly and sociable · Strong family morals · 12 years experience in IT · Extensive knowledge in n ...
Lerato Mokoena
IT Technician
Technology / Internet
I am a young professional seeking an IT Technician or Technical Support position. My goal is to apply my training and continue to improve my skills. I ...
Technical Support / Help Desk Services in Bloemfontein
Technical support and help desk services play a crucial role in maintaining the functionality of both hardware and software systems for individuals and businesses in Bloemfontein. Whether you're dealing with a computer malfunction, software issues, or need assistance with network setup, a qualified technician can provide the necessary support to resolve these problems efficiently.
Professional Requirements
Professionals in this field typically require a strong background in information technology, computer science, or a related discipline. Experience with troubleshooting, system maintenance, and customer service is essential. Important skills include:
- Problem-solving skills
- Technical knowledge in both hardware and software
- Strong communication abilities
- Patience and customer service orientation
Recommended Accreditations and Certifications
To ensure that you are hiring a competent professional, look for individuals with industry-recognized certifications such as:
- CompTIA A+
- Microsoft Certified: Modern Desktop Administrator Associate
- Cisco Certified Technician
- ITIL Foundation Certificate in IT Service Management
Choosing the Best Service Provider
Finding the right technical support provider is crucial for effective service. Consider the following questions to ensure that you are making an informed decision:
- What qualifications and experience do you have in technical support?
- Can you provide references from past clients?
- What is your approach to troubleshooting and resolving issues?
- How do you handle urgent situations or emergencies?
Useful Resources and Links
While this article does not link out, it's advisable to research local directories and forums to find trustworthy providers and read reviews of their services.
Average Prices for Technical Support in Bloemfontein
The cost of technical support services can vary widely based on the complexity of the issues and the level of expertise required. Generally, clients can expect to pay an average rate for these services in Bloemfontein.
Requesting a Quote
To request a quote for technical support services, it is advisable to detail the specific issues you are facing and any relevant information about your systems. Service providers will typically assess your needs and provide a tailored solution in their response.
Fees for Technical Support / Help Desk (Hardware / Software) freelancers
The average daily fee for the experienced freelancers is R500.
The fee varies depending on the city in which they are located. For instance, the average daily for a Technical Support / Help Desk (Hardware / Software) in Bloemfontein is R450 while in Pretoria is R550 or in Johannesburg is R650.
Technical Support / Help Desk (Hardware / Software) jobs near Bloemfontein
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Onsite Support Engineer
4 days ago
Numata BloemfonteinService Desk Engineer · Our Service Desk Engineers are responsible for providing top-notch IT end-user support across various components of our IT environment, including hardware, software, and network support. · As the primary point of contact for clients, you will be expected t ...
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SDWAN Security Support Engineer
2 weeks ago
Dimension Data BloemfonteinNetwork Security Specialist · You will be responsible for addressing second-level security concerns for our clients' networks, as well as assisting with network-related incidents when necessary. While the role is defined as support, there is a strong intent to be proactive in thi ...
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SDWAN Network Support Engineer
4 days ago
Dimension Data BloemfonteinJob Title: Second Level Network Support Specialist · You will be responsible for providing expert-level support for our client's networks, ensuring the smooth operation of their critical infrastructure. As a proactive team member, you will identify potential issues before they af ...