Administrative professional & Business Management student

*Name*: [Simon Ntengo]

*Summary*:
Dedicated and results-driven administrative professional with experience in office management, customer service, and data entry. Currently pursuing a diploma in Business Management, with a strong foundation in financial management, human resources, marketing, and operations.

*Experience*:

- *Administrative Assistant*, Phatsima Clinic (20XX-20XX)
   - Managed front-desk operations
   - Coordinated appointments and schedules
   - Handled patient queries and concerns
   - Maintained accurate records and performed data entry
   - Provided exceptional customer service
- *Promoted to Administrative Role* (2020)
   - Supported manager with various tasks and projects
   - Demonstrated expertise in office management and administration

*Education*:

- *Diploma in Business Management* (in progress)
   - Coursework: Financial Management, Human Resources, Marketing, Operations

*Skills*:

- Office management and administration
- Customer service and relations
- Data entry and record-keeping
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Time management and organization
- Communication and teamwork

*Achievements*:

- Consistently met or exceeded performance expectations
- Developed strong working relationships with colleagues and management
- Demonstrated adaptability and willingness to learn new skills

*References*:
Available upon request.