contact centre supervisor jobs in South Africa
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Contact Centre Supervisor
3 days ago
Isilumko Staffing (JHB) JohannesburgJob Purpose: · The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards. This includes a maximum 5% lost call rate (seasonal). The role requires motivating staff to maximize sales opportunities and exceed revenue ta ...
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Contact Centre Supervisor
3 days ago
Telebest SandtonAbout the Role · We are seeking a seasoned Team Leader with 1-2 years of experience in managing teams within a call centre environment. The ideal candidate will have expertise in Quality Assurance and Performance Metrics. · Key Responsibilities · Build and implement a standard op ...
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Contact Centre Supervisor
3 days ago
Isilumko Staffing (JHB) JohannesburgJob Description · We are seeking an experienced Contact Centre Supervisor to manage a team of 49 staff within the travel / tourism / hospitality industry. · The ideal candidate will have at least 1 year of experience in a Team Leader role in a call centre within the South African ...
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Contact Centre Supervisor
1 week ago
Richfield JohannesburgJob Summary · Richfield is seeking an experienced Sales and Customer Experience Director to join our team. In this critical role, you will be responsible for leading our sales and customer experience functions, driving revenue growth, and improving customer satisfaction. · As a S ...
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Synergy Contact Centre Supervisor
4 days ago
Synergycontactcentre JohannesburgJob Summary: · Synergy Contact Centre is looking for a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will play a key role in driving exceptional team performance culture by actively inspiring and motivating the team to payment goals. · **Key ...
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Contact Centre
1 day ago
I Can JohannesburgEquity in the Workplace Opportunity · We are committed to achieving equity in the workplace and as such, we give preference to: · African Females with a disability · African Males with a disability · Location and Duration · Our office is located in Woodmead, Johannesburg. · This ...
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Contact Centre Manager
3 days ago
AF Consulting HermanusContact Centre Manager Role · We are seeking a skilled Contact Centre Manager to lead our team in Hermanus, Western Cape. As a key member of our organization, you will be responsible for managing a high-performing team and ensuring exceptional customer service. · Key Responsibili ...
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Contact Centre Manager
1 week ago
Trending Talent Solutions DurbanKey Responsibilities · Develop and Implement Operating Plans · Ensure Compliance with Service Policies · Build Strong Relationships with Professionals · Lead Performance Measurement and Quality Assurance · The ideal candidate will have experience in managing large multi-site cont ...
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Contact centre agent
3 days ago
Isilumko Staffing (JHB) JohannesburgJob Title: Contact Centre Agent · We are seeking experienced Contact Centre Agents to join our team in JHB. · Key Responsibilities: · - Convert calls into sales · - Upselling and provide first call resolution · - Conduct a customer needs analysis and offer after sales support · - ...
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Contact Centre Representative
1 week ago
Clicks Group Limited Cape TownJob Summary · We are seeking a highly skilled and experienced Contact Centre Consultant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various communication channels. · ...
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Contact Centre Agent
2 days ago
Callforceoutsourcing JohannesburgAbout the Role · We are seeking a highly skilled Contact Centre Agent to join our team at Callforceoutsourcing. · The ideal candidate will have a strong background in customer service, with experience working in a call centre environment. · Key responsibilities include: · Providi ...
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Contact Centre Leader
3 days ago
Ignition CX Umhlanga Rocks**Operational Leadership and Management:** · The successful candidate will provide guidance, coaching, and mentorship to direct reports, setting relevant targets and KPIs for the contact centre team. · Monitor individual and team performance to ensure targets are met or exceeded. ...
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Contact Centre Agent
3 days ago
Surgo HR & Training SandtonAbout the Job · Surgo HR & Training is seeking a Contact Centre Agent to join our team. This role involves handling customer inquiries, resolving complaints, and maintaining positive relationships with clients. · Responsibilities · - Handling customer inquiries via phone, email, ...
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Contact Centre Agent
3 days ago
Digital Gaming Corp. JohannesburgContact Centre Agent (Graduate) · Kick-start your career in the gaming industry and experience the latest technology and innovation. · About our company · We're a game development house that specializes in cutting-edge online experiences. Our environment and culture reflect our p ...
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contact centre agent
3 days ago
iSON Xperiences BryanstonCustomer Service Agent · Based in Randburg, this role requires working a variety of shifts between 08:00 am and 19:00 pm, Monday to Sunday. · Job Purpose: · To process customer service and technical service enquiries through inbound calls and provide end-to-end service. · Main Re ...
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Contact Centre Advisor
3 days ago
Capita Cape TownWe're a dynamic contact centre service company, committed to delivering exceptional customer experiences. Join us as a Customer Service Advisor and take your career to the next level. · Job Overview: · We're seeking a skilled Customer Service Advisor to join our team at one of th ...
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Contact Centre Agent
3 days ago
ICT Engage germiston, GautengJob Description · We are seeking a Senior Consultant to serve as a liaison between our client, a tyre industry company, and its internal and external current and potential customers. · Financial Responsibilities: · To complete transactions accurately and in line with Standard Ope ...
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Contact Centre Agent
3 days ago
ICT Engage GermistonJob Description: · We are seeking a contact centre agent to act as a liaison between our client in the tyre industry and its internal and external current and potential customers. · Key Responsibilities: · Conclude quote and invoice sales transactions accurately and efficiently · ...
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Contact Centre Expert
22 hours ago
FNB Namibia JohannesburgJob Description · As a Service Excellence Agent at FNB Motor Operations, you will be responsible for delivering exceptional service to our clients. You will manage the after-sales process, collaborate with internal stakeholders, and resolve complex problems in a timely and effici ...
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Contact Centre Manager
1 day ago
Hollywoodbets Umhlanga RocksJob Description: · As a key member of the Hollywoodbets Purple Team, you will have the opportunity to be part of one of South Africa's most successful stories. With a humble beginning in Durban, we have grown into a powerhouse brand operating across Africa and the United Kingdom. ...
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