contact centre supervisor jobs in South Africa


  • Isilumko Staffing (JHB) Johannesburg

    Job Purpose: · The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards. This includes a maximum 5% lost call rate (seasonal). The role requires motivating staff to maximize sales opportunities and exceed revenue ta ...


  • Telebest Sandton

    About the Role · We are seeking a seasoned Team Leader with 1-2 years of experience in managing teams within a call centre environment. The ideal candidate will have expertise in Quality Assurance and Performance Metrics. · Key Responsibilities · Build and implement a standard op ...


  • Isilumko Staffing (JHB) Johannesburg

    Job Description · We are seeking an experienced Contact Centre Supervisor to manage a team of 49 staff within the travel / tourism / hospitality industry. · The ideal candidate will have at least 1 year of experience in a Team Leader role in a call centre within the South African ...


  • Richfield Johannesburg

    Job Summary · Richfield is seeking an experienced Sales and Customer Experience Director to join our team. In this critical role, you will be responsible for leading our sales and customer experience functions, driving revenue growth, and improving customer satisfaction. · As a S ...


  • Synergycontactcentre Johannesburg

    Job Summary: · Synergy Contact Centre is looking for a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will play a key role in driving exceptional team performance culture by actively inspiring and motivating the team to payment goals. · **Key ...


  • I Can Johannesburg

    Equity in the Workplace Opportunity · We are committed to achieving equity in the workplace and as such, we give preference to: · African Females with a disability · African Males with a disability · Location and Duration · Our office is located in Woodmead, Johannesburg. · This ...


  • AF Consulting Hermanus

    Contact Centre Manager Role · We are seeking a skilled Contact Centre Manager to lead our team in Hermanus, Western Cape. As a key member of our organization, you will be responsible for managing a high-performing team and ensuring exceptional customer service. · Key Responsibili ...


  • Trending Talent Solutions Durban

    Key Responsibilities · Develop and Implement Operating Plans · Ensure Compliance with Service Policies · Build Strong Relationships with Professionals · Lead Performance Measurement and Quality Assurance · The ideal candidate will have experience in managing large multi-site cont ...


  • Isilumko Staffing (JHB) Johannesburg

    Job Title: Contact Centre Agent · We are seeking experienced Contact Centre Agents to join our team in JHB. · Key Responsibilities: · - Convert calls into sales · - Upselling and provide first call resolution · - Conduct a customer needs analysis and offer after sales support · - ...


  • Clicks Group Limited Cape Town

    Job Summary · We are seeking a highly skilled and experienced Contact Centre Consultant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various communication channels. · ...


  • Callforceoutsourcing Johannesburg

    About the Role · We are seeking a highly skilled Contact Centre Agent to join our team at Callforceoutsourcing. · The ideal candidate will have a strong background in customer service, with experience working in a call centre environment. · Key responsibilities include: · Providi ...


  • Ignition CX Umhlanga Rocks

    **Operational Leadership and Management:** · The successful candidate will provide guidance, coaching, and mentorship to direct reports, setting relevant targets and KPIs for the contact centre team. · Monitor individual and team performance to ensure targets are met or exceeded. ...


  • Surgo HR & Training Sandton

    About the Job · Surgo HR & Training is seeking a Contact Centre Agent to join our team. This role involves handling customer inquiries, resolving complaints, and maintaining positive relationships with clients. · Responsibilities · - Handling customer inquiries via phone, email, ...


  • Digital Gaming Corp. Johannesburg

    Contact Centre Agent (Graduate) · Kick-start your career in the gaming industry and experience the latest technology and innovation. · About our company · We're a game development house that specializes in cutting-edge online experiences. Our environment and culture reflect our p ...


  • iSON Xperiences Bryanston

    Customer Service Agent · Based in Randburg, this role requires working a variety of shifts between 08:00 am and 19:00 pm, Monday to Sunday. · Job Purpose: · To process customer service and technical service enquiries through inbound calls and provide end-to-end service. · Main Re ...


  • Capita Cape Town

    We're a dynamic contact centre service company, committed to delivering exceptional customer experiences. Join us as a Customer Service Advisor and take your career to the next level. · Job Overview: · We're seeking a skilled Customer Service Advisor to join our team at one of th ...


  • ICT Engage germiston, Gauteng

    Job Description · We are seeking a Senior Consultant to serve as a liaison between our client, a tyre industry company, and its internal and external current and potential customers. · Financial Responsibilities: · To complete transactions accurately and in line with Standard Ope ...


  • ICT Engage Germiston

    Job Description: · We are seeking a contact centre agent to act as a liaison between our client in the tyre industry and its internal and external current and potential customers. · Key Responsibilities: · Conclude quote and invoice sales transactions accurately and efficiently · ...


  • FNB Namibia Johannesburg

    Job Description · As a Service Excellence Agent at FNB Motor Operations, you will be responsible for delivering exceptional service to our clients. You will manage the after-sales process, collaborate with internal stakeholders, and resolve complex problems in a timely and effici ...


  • Hollywoodbets Umhlanga Rocks

    Job Description: · As a key member of the Hollywoodbets Purple Team, you will have the opportunity to be part of one of South Africa's most successful stories. With a humble beginning in Durban, we have grown into a powerhouse brand operating across Africa and the United Kingdom. ...

Jobs

Locations where contact centre supervisor is needed