Call Centre Sales Agents - Durban - International Call Group

    International Call Group
    International Call Group Durban

    1 week ago

    Default job background
    Full time
    Description

    Sales Agent

    We are seeking a skilled and enthusiastic Sales Agent to join our team.

    Key Responsibilities:

    • Handle customer calls with professionalism and empathy
    • Listen actively to customer inquiries and provide accurate information or assistance
    • Utilize company systems and tools to record customer interactions and update information
    • Meet or exceed performance targets for call quality, customer satisfaction, and productivity

    Requirements:

    • Excellent communication skills
    • Strong interpersonal skills and ability to empathize with customers
    • Ability to work well in a team environment and collaborate effectively with colleagues
    • Basic computer skills and proficiency in using call center software and CRM systems

    Benefits:

    • Competitive salary: R 250,000 - R 350,000 per annum
    • Attendance Bonus & Uncapped Commission
    • Comprehensive training program
    • Opportunities for career advancement
    • Friendly and supportive work environment

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