Counter Sales - East London, South Africa - Motus Aftermarket Parts
Description
Requirements:
- Matric
- Minimum of 2 years' experience in a sales parts/spares environment
Essential:
- Extensive experience in a sales environment dealing with customer needs.
- Thorough knowledge of the geographical area of responsibility.
- Technical background would be an added advantage.
- Be a good team player
- Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
- Should be able to carry out his/her responsibilities with little supervision
- Good planning and time management skills
- Clear criminal record
Key Performance Indicators will include, but not limited to;
- Manage customer/counter sales and ensure that optimal customer potential is achieved.
- Achieve the sales target set by the Sales/Branch/Retail Manager
- Plan, forecast and report on sales potentials by customer.
- Report all competitor pricing and activities.
- Report all customer information regarding delivery, telesales and account problems.
- Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
- Build and strengthen customer relationships.
- Receive inbound customer sales inquiries
- Provide quotations, product and service information
- Provide support and pricing details in response to inbound enquiries
- Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good cooperation within the company does minimize customer queries.
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