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  • Event Manager Woodstock - Cape Town - Camino Recruit

    Camino Recruit
    Camino Recruit Cape Town

    3 weeks ago

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    Description

    Job Title: Brand Ambassador

    As a Brand Ambassador to our company, you will be responsible for maintaining and improving brand perception in both private and professional capacities.

    • Maintain and improve brand perception when called upon to do so in both private and professional capacity
    • Interact with the company's social media presence as often as required, including reshares and post likes
    • Answer all phone calls with the standard company greeting (landline and mobile)
    • Do your best to improve on your colleague's reputation in the industry
    • Report any helpful or harmful knowledge relating to the company, directly to the GM as quickly as possible
    • Always dress appropriately for impromptu client meetings
    • Always act in the best interest of the company and never deviate from their core values and brand principles
    • Take ownership and accountability for tasks, roles, and responsibilities assigned to you
    • Manage team project workflow, productivity, and deadlines
    • Upskill your teams, including but not limited to company colleagues, suppliers, and partners where applicable and possible

    Account Management Responsibilities:

    • Provide meaningful and insightful reports to the Experiences manager when called upon to do so
    • Spearhead any internal or philanthropic events handed to you with the intention to achieve max ROI
    • Positively contribute towards the communications in the account management-to-event process
    • Actively contribute towards the company hitlist and pipeline with appropriate strategy
    • Pair well with all/any team members on events/projects
    • Strive to reach the point where you require very little help from the team
    • Conduct regular site visits and planner meetings to ensure a smooth event and expectations
    • Use mediums available to attract new sales to hand over to the Experiences manager
    • Providing meaningful feedback to the sales lead after every event/project
    • Positively assist planning teams to best reach event success in every client touchpoint
    • Visit events on a regular basis to ensure standard of execution is achieved
    • Constantly upskill yourself with the intention of becoming the best in your field
    • Continue to nurture, maintain, and grow your current client profiles and accounts
    • Be available to collaborate with any team member on an event, if called upon to do so
    • Maintaining the scheduled minimum margins required on projects and events unless specific approval given
    • Maintain and nurture your client list, including frequent client check-ins, coffee meetings, and emails
    • Contribute to and assist other team members with their Client Accounts where necessary
    • Actively try to grow your account portfolio
    • Constantly seek opportunities for cross-selling within key account clients, additional departments/locations
    • Always be well-prepared for internal and external meetings

    Desired Experience and Qualification:

    • Proven experience as an event manager
    • Skilled in project management
    • Knowledge of KPIs and marketing techniques for event management
    • Computer savvy; proficient in MS Office
    • Outstanding communication and negotiation ability
    • Excellent organizational skills
    • A knack for problem-solving
    • Customer-service orientation
    • A team player with leadership skills
    • BSc/BA in PR, marketing, hospitality management or related field is advantageous but not required

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