underwrting assistant - East London, South Africa - E2E Staffing (PTY) LTD

Description

The Underwriting Assistant handles the technical aspects of the underwriting process, and
as a team member, will support a designated group of stakeholders such as Sales teams or
Independent agents.


Responsibilities:

• Use the underwriting system (DYS) to enter and clear submissions including entry of

census and current/competitor rate information meeting required turnaround times
for both standard and rush requests.

• Compile, sort and verify information received for completeness
• Work alongside clients to collect missing data required to process the RFP and/or

application for contract

• Monitor submission status and follow-up on outstanding documents to finalize
• Collaborate with key partners including, but not limited to, Underwriting, Sales,

Claims and other departments as well as outside producers

• Prepare the file used in policy construction and follow up with brokers and/or

underwriters regarding outstanding questions and/or paperwork (e.g., subjectivities,
underlying policies, policy information, etc.)

• Identify all required forms and materials related to policy issuance; prepare policy

and endorsements (monetary & non-monetary) via Policy Document Management
system or manually.

• Assists in handling various requests/inquiries from brokers and/or underwriters to

include premium information, loss information, policy changes, submitting request
for loss control visit, etc.

• Assists in preparing activity logs that track steps leading up to policy issuance and

perform reconciliations against reports generated from underwriting system. Interact
with other departments including Finance and Compliance to resolve discrepancies
and/or issues.

• Handle pre-renewal activity to include preparing & mailing renewal letters.

Experience and Skills

• Two or more years of experience in medical stop loss underwriting preferred
• Solid technical understanding of medical stop loss underwriting support function
• Strong mathematical, analytical, communication and customer service skills
• Proficient in Excel, Word, and Outlook
• Highly detailed oriented
• Able to multi-task, prioritize and complete assignments/tasks timely
• Proficient with the David Young System
• Bachelors degree or equivalent work experience