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  • Customer Service Advisor - Sandton - Shorza Ltd

    Shorza Ltd
    Shorza Ltd Sandton

    1 month ago

    Default job background
    Description

    Customer Service Advisor

    We are collaborating with a prestigious UK client to find a Customer Service Advisor based in Sandton.

    This role is ideal for individuals who thrive in fast-paced environments and enjoy helping others.

    About the Role

    • Provide exceptional support to customers as their first point of contact
    • Ensure customer needs are met efficiently

    Requirements

    • 2+ years of experience in sales, customer service, or a related field
    • Fluency in English for effective communication with diverse clientele
    • Experience with ticketing systems such as Zendesk or willingness to learn quickly
    • Availability to work in-office in Sandton during UK hours, including night shifts
    • Self-management skills, ability to work independently and as part of a team
    • Common sense and logical problem-solving skills to handle high-volume phone calls
    • Commitment to an interview, assessments, and psychometric testing

    What We Offer

    Vibrant and supportive team that values your contributions and offers opportunities for personal and professional growth

    Estimated Salary: R250,000 - R350,000 per annum


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