Debt Review Agent 3 Month Contract - Johannesburg - Isilumko Staffing (JHB)

    Isilumko Staffing (JHB)
    Isilumko Staffing (JHB) Johannesburg

    1 week ago

    Isilumko Staffing (JHB) background
    Description

    Job Overview:

    A Debt Review Specialist is responsible for helping individuals overcome financial difficulties by assessing their situations and facilitating the debt review process. Key responsibilities include evaluating debt, creating repayment plans, and guiding clients toward financial stability.

    Key Responsibilities:

    1. Assess Client Finances: Conduct thorough evaluations of income, expenses, and outstanding debts to determine the best course of action.

    2. Manage Debt Review Process: Initiate and manage communication with creditors, negotiate repayment terms, and create customized debt repayment plans.

    3. Analyze Financial Information: Examine financial documents, credit reports, and other relevant data to identify suitable debt management strategies.

    4. Maintain Effective Communication: Keep clients informed about the debt review process and address their inquiries in a timely manner.

    5. Ensure Compliance: Adhere to all applicable laws and regulations governing debt review processes, including the National Credit Act (NCA) in South Africa.

    6. Record Keeping: Maintain accurate records of client interactions, agreements, and financial assessments.

    7. Client Education: Provide guidance on responsible financial practices and budgeting to prevent future financial difficulties.

    8. Negotiation: Negotiate favorable terms with creditors to reduce interest rates or settle debts when appropriate.

    Requirements:

    • Previous experience in debt counseling, financial advisory, or a similar role.
    • Familiarity with South African debt review regulations and the National Credit Act.
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Empathy and ability to work compassionately with clients facing financial challenges.
    • Proficiency in using financial software and Microsoft Office applications.

    About the Role:

    Debt Review Specialists play a critical role in helping individuals regain control of their financial situations. This position requires a strong commitment to ethics and the ability to navigate complex financial negotiations.

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