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  • Solution Strategist - Randburg - FNB Namibia

    FNB Namibia
    FNB Namibia Randburg

    4 weeks ago

    Default job background
    Description

    Job Description

    To provide specialist solution advice and design a solution that best meets the needs of the client. To coordinate the implementation of the designed solution, managing the project implementation across the relevant business units.

    Responsibilities:

    • Prevent losses as a result of incorrect business solutions.
    • Manage costs/expenses within approved budget to achieve cost efficiencies.
    • Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.
    • Cultivate and manage objective working relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff members.
    • Execute or provide assistance with pricing/costing of solutions or business cases.
    • Provide advice, assistance, or actively participate in formulating and presenting new business or client solutions or proposals to relevant stakeholders.
    • Maintain knowledge on relevant legislative amendments and industry best practices in relation to specific solution requirements.
    • Formulate solutions in response to business vision, mission and objectives, product house, customer requirements, and industry initiatives.
    • Design a solution that best meets the needs of the client and coordinate the implementation of the designed solution, managing the project implementation across the relevant business units.
    • Investigate new solution development and enhancements and assist with preparation of business cases and assist with specifications thereof.
    • Active participation with applicable industry players to ensure standards are set and adhered to.
    • In consultation with product houses and Relationship Managers, design, develop and implement banking solutions that comprise products from across FirstRand Group.
    • Obtain thorough analysis of client's business, process, and systems requirements and obtain industry knowledge and understanding of assigned market segment.
    • Translate strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
    • Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications.
    • Comply with governance in terms of legislative and audit requirements.

    Minimum Requirements and Experience

    • Solution viability assessment and business case orientation.
    • Strong understanding of business process definition and re-engineering requirements.
    • Moderate understanding of project management and system, data or business testing requirements principles.
    • Experience in documenting and implementing projects/initiatives in line with business vision and strategy.
    • Experience in analysis and compilation of business information and intelligence.
    • Strong knowledge and use of design process tools (e.g., Visio, Firstmap).
    • Bachelor's Degree.

    All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

    About Us

    Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and globally recognized rewards system in eBucks. FNB has won multiple awards, including Strongest Banking Brand in the World in Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in authentic, profound, and sustainable way.


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