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    • Insurance Debtors Administrator - Johannesburg - Flink Recruitment

    Flink Recruitment
    Flink Recruitment Johannesburg

    1 month ago

    Default job background
    Description

    Roles and Responsibilities

    Role Overview

    The primary focus of the Insurance Debtors Administrator is to manage corporate and individual debtors. The responsibilities involve monthly reconciliation of premium payments, credit control, activation and resignation of policies, management of related policy queries, and maintaining strong relationships with employer groups and associated stakeholders.

    Key Responsibilities

    Debtors Management

    Perform monthly reconciliation of payments received from debtors against the raised billings. Activate new employee policies, cancel resigned policies, and facilitate transfers of policies into employees private capacity when retiring/resigning.

    Premium Reporting and Debit Orders

    Prepare and submit monthly premium bordereaux to underwriters, including the calculation of disbursements from premium receipts. Log and manage monthly debit orders for individual and corporate clients.

    Policy Administration

    Handle all debtor-related queries, including: Premium disputes. Debit order queries. New policy activations. Updates to dependents covered on policies.

    Onboarding and Relationship Management

    Onboard new employer groups/debtors, including importing bulk data and conducting training on the monthly billing process with payroll staff at clients. Build and maintain strong relationships with each debtor to ensure smooth communication, accurate billing, timely payments, and resolution of related queries/issues.

    Application and Cancellation Processing

    Ensure the activation of all applications and timely processing of cancellations.

    Systems and Reporting

    Operate Cinagi's bespoke policy administration system and Sage accounting system to manage debtor records and billing. Generate accurate reports and summaries for internal and external stakeholders.

    Technical Skills:

    Advanced Excel proficiency (data reconciliation, pivot tables, formulas, etc.). Familiarity with policy administration processes and accounting tools (e.g., Sage).

    Personal Skills:

    High attention to detail. Accuracy. Strong numeracy and analytical ability. Strong problem-solving skills. Ability to work independently and meet deadlines. Ability to multitask effectively. Highly organised. Strong interpersonal and communication skills for internal reporting purposes and management of client and stakeholder relationships.

    Qualifications and Experience

    Required Qualifications: Matric (Grade 12). Insurance Regulatory Examination 5 (RE5) certification. Post-graduate qualifications would be advantageous. Experience: Minimum of 2 years experience in insurance administration or billing. Proven track record in managing debtors, reconciliations, and insurance premium administration.
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