- Own larger portions of an installation and break/fix incidents at a low to medium level of complexity.
- Take responsibility for problem resolution and troubleshooting.
- Respond to escalated client requests and support client applications to a first-line resolution.
- Escalate complex problems to the relevant third parties.
- Assist with the documentation of standard operating procedures relating to installations and fixes.
- Compile and maintain project administration.
- Conduct elementary presentations within the customer's organisation.
- May be required to perform periodic telephonic duty on the technical service desk, providing second-line telephonic support to customers.
- Expected to take ownership of relevant technologies according to domain or specialization.
- Basic understanding and appreciation of technical design and business principles.
- Demonstrates fundamental project management and administration ability.
- Display customer engagement skills.
- Demonstrate relevant domain specialist knowledge.
- Good verbal communication skills.
- Client-focused and display a proactive approach to solving problems.
- Ability to work under pressure.
- Computer Science / Information Technology Degree or equivalent together with specialised training in new technologies and legacy systems or equivalent.
- Basic work experience in a technical implementation engineering or similar role.
- Experience engaging with clients and conducting presentations.
- Basic project administration and documentation experience.
-
Implementation Engineer
2 weeks ago
iStaff Recruitment JohannesburgJob Description · Minimum Requirements: · Grade 12 or equivalent · Tertiary qualification preferred, but not required · Experience with Aderant Expert software in areas such as patching, customizations, troubleshooting, and administration · Experience troubleshooting technical is ...
-
Implementation Engineer MetOptima
3 hours ago
Draslovka JohannesburgImplementation Engineer MetOptima · The Purpose of this role is to deploy the MetOptima tool at the customer within the Scope of Work: Diagnostic, Build and Implement, Adoption and Ongoing Improvement. The employee will be required to travel for physical presence at the customer ...
-
Junior Software Implementation Engineer
1 week ago
JenRec Recruitment JohannesburgAbout Us · We are a software house that specializes in developing solutions to integrate disparate systems and automate business processes. Our expertise lies in creating innovative, industrial-strength applications that streamline manual processes and enhance straight-through pr ...
-
Process Control Implementation Engineer
5 days ago
Mintek Pty Ltd. RandburgJob Title: Implementation Engineer · Industry: Scientific, Research & Development · Job Category: Electrical Engineering · Location: Randburg · Contract: Permanent · Remuneration: Market Related · EE Position: No · About the Role · We are seeking an experienced individual to lead ...
- Mintek Pty Ltd. Randburg
Candidate Engineer: Process Control Implementation · Summary: We seek an experienced individual in advanced process control systems with a focus on milling and flotation control onsite installations, requiring high judgement, creativity, and foresight. · About the Role · The succ ...
- Moov Fuel and Lubricants Verified Company Johannesburg Full time
Job Summary: · We're looking for a sales professional with in-depth knowledge of the mining industry, heavy-duty equipment, and lubrication requirements. The successful candidate will drive sales, provide technical expertise, and deliver tailored fuel and lubricant solutions to m ...
-
Product Specialist Engineering Solutions
2 weeks ago
Probe Mining Group of Companies City of Johannesburg Metropolitan MunicipalityJob Summary · The Product Specialist in the field of Engineering Solutions will provide technical expertise and support to internal teams and external customers. This role involves understanding customer needs, developing product knowledge, and implementing engineering solutions ...
-
Senior Data Engineer Johannesburg
1 week ago
Xcede Group JohannesburgData Specialist Role · We are seeking a skilled Data Specialist to join our team at one of South Africa's leading banks. · The primary objective of this position is to leverage expertise in database management, software engineering, and programming to ensure seamless data storage ...
-
Regional Engineering Manager
1 day ago
Network Recruitment JohannesburgRegional Engineering Manager · We are seeking a highly experienced and motivated Regional Engineering Manager to oversee engineering operations and maintenance activities across multiple hospital facilities in Gauteng. · Key Responsibilities: · Manage and oversee the engineering ...
-
Rock Engineer
1 week ago
Ntice Search Solutions City of Johannesburg Metropolitan MunicipalityA Rock Engineer is required by a mining house based in the Mpumalanga region. · About the Role · The ideal candidate will be accountable for implementing and coordinating rock engineering interventions and processes. They will apply systems and processes aligned to best practices ...
-
Regional Engineering Manager
2 days ago
Network Recruitment JohannesburgRegional Engineering Manager · A leading healthcare organization is seeking a highly experienced and motivated Regional Engineering Manager to oversee engineering operations and maintenance activities across multiple hospital facilities in Gauteng. · About the Role · The successf ...
-
HVAC Sales Engineer
1 week ago
Sci Tech Placements JohannesburgHeating, Ventilation, and Air Conditioning (HVAC) Engineer · This individual will be responsible for designing, developing, and implementing innovative and efficient HVAC solutions for our customers in the building sector. · Responsibilities: · Designing HVAC systems and processe ...
-
Regional Engineering Manager
1 week ago
Network Recruitment JohannesburgJob Summary · A leading healthcare organization is seeking a highly experienced Regional Engineering Manager to oversee engineering operations and maintenance activities across multiple hospital facilities in Gauteng. · The successful candidate will be responsible for ensuring th ...
-
Front-End Developer
1 week ago
Network Recruitment JohannesburgWe are seeking a skilled Software Engineer to join our team at {company}. The ideal candidate will have a strong background in computer science and software engineering, as well as extensive experience with Angular and TypeScript. Key Responsibilities: Pursue ongoing education in ...
- Network IT Johannesburg
Cloud DevOps Engineer · As a Cloud DevOps Engineer, you will be responsible for delivering operational and business initiative outcomes through operations engineering. You will provide DevOps technical support to your team and other IT product teams to deliver services and change ...
-
AWS Infrastructure Engineer
5 days ago
Africonology JohannesburgAWS Infrastructure Engineer · Job Summary: · The AWS Infrastructure Engineer designs, implements and maintains scalable and secure AWS infrastructure solutions. This role requires strong knowledge of AWS services and experience in designing and implementing secure and scalable AW ...
-
Maintenance Manager
1 week ago
Tiger Brands JohannesburgJob Title: Maintenance Manager · Key Responsibilities: · Implement and execute Plant Maintenance strategy, systems, and processes to ensure SHEQ compliance, efficient use of utilities, maximum equipment reliability, technical skills competency, world-class OEEs, and maximum retur ...
-
Maintenance Manager
1 week ago
Telebest JohannesburgKey Responsibilities: · • Possess a degree in Millwright or BTech Mechanical Engineering. · • Hold at least 5 years of work experience in a mechanical engineering environment. · • Demonstrate strong management skills. · • Develop and implement new initiatives to enhance process e ...
-
Plant Compliance Manager
1 week ago
Oracle SA JohannesburgJob Description: · The successful candidate will be a Senior Engineer with extensive experience in the power generation industry or similar environment. This role requires a strong background in mechanical and electrical engineering, as well as excellent leadership and management ...
-
Senior Mechanical Engineer JHB
1 week ago
E and D Recruiters JohannesburgSenior Mechanical Design Engineer Role and Responsibilities. · Summary · We are seeking an experienced Senior Mechanical Design Engineer to contribute to the advancement of cutting-edge products in the Mining industry. · Job Description · As a seasoned mechanical engineer, you wi ...
TS Implementation Engineer - Johannesburg - NTT
5 days ago

Description
Make an Impact with NTT DATA
We are a company that pushes the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, making a difference to our clients and society.
Our Workplace
Our workplace values diversity and inclusion – it's a place where you can grow, belong, and thrive.
Your Day at NTT DATA
You will be responsible for setting up and installing technical systems, applications, or process designs for client-purchased or outsourced technology and business process solutions.
Works directly with clients to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
Provides feedback based on client experiences to product and professional services teams for product and process improvements.
May work directly with clients on-site or provide installation support remotely.
Primary Responsibilities
The primary responsibility of the TS Implementation Engineer (L2) is to ensure that client solution requirements are resolved in line with Service Level Agreements (SLA).
Knowledge, Skills and Attributes:
Academic Qualifications and Certifications:
Required Experience:
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organisations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Apply today.
-
Implementation Engineer
iStaff Recruitment- Johannesburg
-
Implementation Engineer MetOptima
Draslovka- Johannesburg
-
Junior Software Implementation Engineer
JenRec Recruitment- Johannesburg
-
Process Control Implementation Engineer
Mintek Pty Ltd.- Randburg
-
Candidate Engineer: Process Control Implementation
Mintek Pty Ltd.- Randburg
-
Fuel and Lubricants Sales Specialist (Mining Segment)
Full time Moov Fuel and Lubricants- Johannesburg
-
Product Specialist Engineering Solutions
Probe Mining Group of Companies- City of Johannesburg Metropolitan Municipality
-
Senior Data Engineer Johannesburg
Xcede Group- Johannesburg
-
Regional Engineering Manager
Network Recruitment- Johannesburg
-
Rock Engineer
Ntice Search Solutions- City of Johannesburg Metropolitan Municipality
-
Regional Engineering Manager
Network Recruitment- Johannesburg
-
HVAC Sales Engineer
Sci Tech Placements- Johannesburg
-
Regional Engineering Manager
Network Recruitment- Johannesburg
-
Front-End Developer
Network Recruitment- Johannesburg
-
Cloud And Devops Engineer Johannesburg Central
Network IT- Johannesburg
-
AWS Infrastructure Engineer
Africonology- Johannesburg
-
Maintenance Manager
Tiger Brands- Johannesburg
-
Maintenance Manager
Telebest- Johannesburg
-
Plant Compliance Manager
Oracle SA- Johannesburg
-
Senior Mechanical Engineer JHB
E and D Recruiters- Johannesburg