Syspro System Administrator - Pinetown, South Africa - Packaging World

Packaging World

Verified Company

Pinetown, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

An established packaging company in Pinetown has a vacancy for Syspro System Administrator in their Systems department.

To control and co-ordinate the Information System's technical and support function by monitoring and maintaining Syspro systems in respect of breakdown and performance, control user access, providing training to users.

The role will require a problem-solving attitude with an ability to communicate and collaborate with the necessary role players and service providers to maintain these databases.

Duties include the following and is not limited to:

Responsible for all System Administration of Syspro ERP.
Create and maintain user profiles, roles, and overall access to Syspro functions.
Monitor and maintain the integrity of the master and transactional data in Syspro.
Oversee the daily performance of Syspro and report any issues to IT & CFO.
Ensure auditable changes are made and are noted effectively.
Scope value-adding features within Syspro to allow better use of the system and increase ROI.
Keep abreast with latest changes on Syspro, including changes made in ports/hotfixes as well as up to date with new solutions that are better suited to business processes
Ensure continuous training is done on the Syspro Learning Channel (SLC).
Engage with other domain owners/users to ensure end to end solutions are implemented.
Communication, planning, and implementation of project deliverables.
Oversee the change control, enhancement, and testing of new implementations.
Manage the relationships with all external service providers.
Provide day-to-day supervision and administration of the assigned business systems.
Reporting, implementation, and maintenance of systems.
Act as project manager for new projects to ensure the successful and timeous completion. This would include the integration of third-party products into systems/databases. Ensure that proper training and roll-out is implemented throughout the company for all projects.
Construct and understand business processes that contribute to the successful implementation of enhanced or new systems.
Continuously improve business system processes.
In conjunction with relevant departments be responsible for the timeous resolution of support queries, including liaising with consultants.
Assist with the year-end stock take and ensure roles and procedures are defined from a systems point of view.
Provide user support for the end users as well as suggest improvements where necessary.
Make up training/reference manuals for Syspro ERP modules in use
Have a drive and commitment to contribute to the professional development of others by imparting knowledge via training
Advise/assist users to perform transactions more effectively and help with the completion of tasks more efficiently.
End User SYSPRO Support and training experience Advanced experience in troubleshooting SYSPRO related problems
Create and maintain customized reports using MS SQL, SYSPRO reporting services, EXCEL
Maintaining SYSPRO Document format
Documenting and administration of SYSPRO
Support of Syspro environment including Application Server, database and client PCs operating in a manufacturing environment
Strong understanding of financial and production concepts
Syspro functional experience including financial, distribution and manufacturing modules
Work directly with Finance department and production staff to streamline processes and correct barriers
Strong written and verbal communication skills in order to communicate technical information to non-technical employees within the business
Ability to identify improvement areas and understand how this function interacts with various stakeholders within the business and thus be proactive with initiating such projects
Strong report writing skills
Strong understanding of financial and production/manufacturing concepts
Understand the need for Disaster Recovery planning and system testing

Assist staff with resolving computer & network related queries

Qualification

25 Years Syspro ERP and/or Database support and/or system administrator experience
25 Years' experience in relevant Business Systems
Syspro Certification / Relevant IT related field of study BSc / SYSPRO
High proficiency in Excel and T-SQL
5 + years Syspro System Administration experience (experience with monthends and yearends, security and permissions)
Syspro functional experience including financial, distribution and manufacturing modules
User training experience
Experience integrating Syspro with other interfaces

End to end project management and issue resolution experience