Hotel Pool Manager - Sea Point, South Africa - Insphired Recruitment Solutions

Thabo Mthembu

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Thabo Mthembu

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Description

Role and Responsibilities:


  • Ensure the safety of guests through the implementation and enforcement of pool safety rules.
  • Provide lifeguard training and conduct regular emergency drills.
  • Assist in the maintenance of proper emergency and safety procedures.
  • Oversee pool maintenance, ensuring water quality, chemical balance, and regular cleaning.
  • Perform pool maintenance activities and coordinate necessary repairs.
  • Supervise pool staff, including lifeguards, attendants, and maintenance personnel.
  • Assist in the hiring, training, and evaluation of team members to meet departmental standards and goals.
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors, and assistant managers in the Resort's Pool/Restaurant.
  • Interact with hotel guests, addressing inquiries and concerns related to the pool area.
  • Maintain highquality standards in food and beverage presentation, sanitation, and pool safety.
  • Ensure compliance with local health and safety regulations and hotel policies.
  • Assist in conducting safety training and ensure certifications are uptodate with state law.
  • Coordinate poolside events or parties, including planning and setup.
  • Manage the pool's budget, monitoring expenses related to maintenance, staffing, and equipment.
  • Assist in the implementation of long and shortrange financial objectives related to beverage and PRD sales and rentals set by the Pool Operations Manager.
  • Provide ongoing training for pool staff on safety protocols, customer service standards, and industry best practices.
  • Foster a positive and professional work environment.
  • Ensure the cleanliness of the pool deck is maintained at all times.
  • Oversee the assignment and evaluation of work, recommending personnel actions consistent with team member performance.

Qualifications and Education Requirements:


  • High school diploma or equivalent required
  • Previous experience in pool or aquatic facility management preferred.
  • Experience in hotel or hospitality management is beneficial.
  • Certification in first aid, and CPR required.
  • Additional certifications in pool operations and water safety are advantageous.
  • Knowledge of and experience in implementing emergency and safety procedures.
  • Strong leadership skills with the ability to hire, train, and evaluate pool staff.
  • Experience in overseeing poolside events and coordinating services is valuable.
  • Excellent communication and interpersonal skills for interactions with guests, staff, and other hotel departments.
  • Clear communication of safety rules and protocols.
  • Customercentric approach with a focus on providing a positive guest experience.
  • Previous experience in guest services or a customerfacing role is beneficial.
  • Understanding of budgeting principles and effective management of the pool's budget.
  • Strong attention to detail in maintaining cleanliness and presentation standards.
  • Ability to work flexible hours, especially during peak seasons or special events.
  • Capability to address and resolve issues promptly, ensuring smooth pool operations.

Remuneration:

R22500


Job Type:
Permanent


Salary:
R22,500.00 per month


Experience:


  • 4
Star Hotel: 1 year (required)


Ability to Commute:

  • Sea Point, Western Cape (required)

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