Hotel Pool Manager - Sea Point, South Africa - Insphired Recruitment Solutions
Description
Role and Responsibilities:
- Ensure the safety of guests through the implementation and enforcement of pool safety rules.
- Provide lifeguard training and conduct regular emergency drills.
- Assist in the maintenance of proper emergency and safety procedures.
- Oversee pool maintenance, ensuring water quality, chemical balance, and regular cleaning.
- Perform pool maintenance activities and coordinate necessary repairs.
- Supervise pool staff, including lifeguards, attendants, and maintenance personnel.
- Assist in the hiring, training, and evaluation of team members to meet departmental standards and goals.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors, and assistant managers in the Resort's Pool/Restaurant.
- Interact with hotel guests, addressing inquiries and concerns related to the pool area.
- Maintain highquality standards in food and beverage presentation, sanitation, and pool safety.
- Ensure compliance with local health and safety regulations and hotel policies.
- Assist in conducting safety training and ensure certifications are uptodate with state law.
- Coordinate poolside events or parties, including planning and setup.
- Manage the pool's budget, monitoring expenses related to maintenance, staffing, and equipment.
- Assist in the implementation of long and shortrange financial objectives related to beverage and PRD sales and rentals set by the Pool Operations Manager.
- Provide ongoing training for pool staff on safety protocols, customer service standards, and industry best practices.
- Foster a positive and professional work environment.
- Ensure the cleanliness of the pool deck is maintained at all times.
- Oversee the assignment and evaluation of work, recommending personnel actions consistent with team member performance.
Qualifications and Education Requirements:
- High school diploma or equivalent required
- Previous experience in pool or aquatic facility management preferred.
- Experience in hotel or hospitality management is beneficial.
- Certification in first aid, and CPR required.
- Additional certifications in pool operations and water safety are advantageous.
- Knowledge of and experience in implementing emergency and safety procedures.
- Strong leadership skills with the ability to hire, train, and evaluate pool staff.
- Experience in overseeing poolside events and coordinating services is valuable.
- Excellent communication and interpersonal skills for interactions with guests, staff, and other hotel departments.
- Clear communication of safety rules and protocols.
- Customercentric approach with a focus on providing a positive guest experience.
- Previous experience in guest services or a customerfacing role is beneficial.
- Understanding of budgeting principles and effective management of the pool's budget.
- Strong attention to detail in maintaining cleanliness and presentation standards.
- Ability to work flexible hours, especially during peak seasons or special events.
- Capability to address and resolve issues promptly, ensuring smooth pool operations.
Remuneration:
R22500
Job Type:
Permanent
Salary:
R22,500.00 per month
Experience:
- 4
Ability to Commute:
- Sea Point, Western Cape (required)
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