Vdi Operation Specialist - Midrand, South Africa - Liyema Consulting

Thabo Mthembu

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Thabo Mthembu

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Description

ESSENTIAL SKILLS REQUIREMENTS:


  • Experience in operation of Windows Servers (higher then 2016)
  • Experience in Windows Client (Windows 10) OS troubleshooting and patch management
  • Experience with Active Directory and GPO
  • Experience with Scripting (PowerShell, Python etc.)
  • Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack
  • Experience Citrix Netscaler (higher then 12.x) and Storefront
  • Experience Citrix XenServer (higher then 7.x)
  • Citrix Certified Professional Networking (CCA-N, CCP-N CCE-N)
  • Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)
  • Experience with multifactor and authentication technologies
  • Experience in network infrastructure design and implementation
  • Experience in troubleshooting infrastructure, network, and integration issues
  • Experience with ITL processes (Incident, Change and Problem management)
  • Plan and execute maintenance tasks (change management)
  • Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
  • Resolve incident tickets
  • Analyze and resolve problem tickets

ADVANTAGEOUS SKILLS REQUIREMENTS:


  • Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
  • Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
  • Automated problem remediation
  • Machine learning (ML) for data analytics
  • Network troubleshooting skills
  • Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
  • Experience with monitoring systems
  • Hybrid network design and implementation
  • Citrix SD-WAN Certified (CC-SDWAN)
  • Understand Rest API technology

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

  • A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
  • Operations experience with Citrix / VMWare VDI and App stack
  • Experience with windows desktops and server support
  • Experience with Windows Terminal Server
  • Experience with software packaging and image creation
  • Experience with hardware and software lifecycle
  • Experience with ITIL processes (Problem, Incident, Change management)

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
Be part of a global team responsible for the development and operation of the BMW Digital Workspace that includes the product Virtual Device (VDI)


Our Product vision:
We provide virtual desktops and apps within 10 minutes to our customers worldwide.

The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners.

This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps.

Our service delivery is for all company processes within the BMW Group.

Be involved in the maintenance and operation of a global BMW Digital Workspace infrastructure for virtual devices.

  • Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
  • Make sure that the infrastructure for VDI platforms run smoothly
  • Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
Collaborate with an international product team, external providers, vendors, and end-users.

  • Treat security as a firstclass citizen
  • Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
  • Work with other IT teams on integration of new features and components

Main function:

  • Be responsible for the operations and standardization of the BMW enterprise VDI infrastructure, platform, and desktop components.
  • Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
  • Continuously work on improving the operational stability
  • Work on automation of platform operations, troubleshooting and maintenance topics
  • Install, configure, maintain, and deploy virtual Apps and desktop images
  • Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession
  • Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace)
  • Application and Server hardening (e.g., Ivanti)
  • Worked with Application Monitoring tools

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