Shop Assistant - Bloemfontein - Toys R Us and Babies R Us South Africa

Description

Job Description

Ambassadors of Fun and Smiles: Retail Shop Assistant

Welcome to the world of imagination, where we empower your little ones' creativity to flourish

We are a well-established international brand, commonly referred to as the 'World's Greatest Toy Stores.' With over 60 physical stores across multiple countries, including Namibia, Botswana, and Zambia, as well as an online store, our key focus is to provide an exceptional range and experience for customers of all ages.

We seek a dynamic and passionate individual who will deliver outstanding customer satisfaction and drive excellent store performance.

About Us

We are Toys R Us SA, dedicated to making childhood memories through play. Our mission is to offer an unparalleled shopping experience, complemented by great value.

Key Responsibilities:

• Deliver AWESOME customer service and create a WOW experience.
• Attend to unique shopping needs of each customer and prioritize their satisfaction.
• Provide prompt and relevant service on the sales floor and by telephone, adhering to basic customer service standards.
• Determine customers' requirements and advise on product range, price, and warranties.
• Demonstrate, explain, and advise on products to customers.
• Sell goods and promote add-on sales and services.
• Ensure accurate pricing and display of goods.
• Implement promotions in a timely manner and plan execution in advance.
• Maintain merchandising layouts and housekeeping standards and schedules.
• Conduct stock takes and stock counts.
• Minimize stock loss and expenses.

Requirements:

• Matric Certificate.
• 6 months retail experience.
• Reliable transportation for shift work.

Additional Expectations:

• Undertake any other relevant duties requested by Senior Management.
• Complete mandatory and service training as required.
• Maintain confidentiality of all information.
• Participate in regular appraisals and personal development reviews.
• Stay up-to-date with current SOPs and adapt to new technology and methods.