Restaurant Manager Franschhoek - HotelJobs

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Verified Company
Franschhoek, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
We are looking for a highly motivated and experienced Restaurant Manager to join our team.


As the Restaurant Manager you will be responsible for overseeing all aspects of our Food & Beverage offerings and operations, ensuring exceptional guest experiences, managing the Restaurant team hands-on and maintaining the highest standards of service, quality and ambiance.


Responsibilities:


  • Oversee daily restaurant operations, ensuring efficient flow of service, accurate order taking and timely food and beverage delivery
  • Manage reservations system and walkin procedures to optimize table turnover and guest satisfaction
  • Maintain the Restaurants and all other Food & Beverage areas ambiance, cleanliness and overall aesthetic appeal
  • Coordinate with Maintenance team to ensure facilities are well maintained at all times
  • Collaborate with the Kitchen team to ensure consistent food quality, presentation and adherence to menu specifications.
  • Lead, train and motivate the Restaurant team
  • Foster a positive work environment that promotes team work, professionalism and growth
  • Conduct regular performance evaluations, provide feedback and implement training programs to develop and enhance staff skills
  • Ensure that all guests receive highest level of personal service at all times
  • Monitor service quality, address guest concerns promptly and strive for continuous improvements
  • Maintain an indepth understanding of the menu, wine list, specials and assist guests with recommendations
  • Daily cash up's
  • Maintain and control staff cost, operating expenses, inventory and stock levels, minimising waste and breakages
  • Undertakes monthly/ biweekly stock takes and regularly reviews F&B costings
  • Ensure rostering and adequate staffing levels in line with business volumes
  • Monitor compliance with safety and hygiene regulations
  • General administrative duties

Requirements/ Experience:


  • Previous experience in similar role in an upscale restaurant environment
  • Excellent interpersonal and communication skills
  • Guest and service centric approach, leads by example
  • Strong leadership and people skills
  • Excellent Food & Beverage knowledge
  • Strong Administrative skills
  • Able to work hospitality hours including weekends and public holidays
  • Own vehicle and valid driver's license
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