- Ongoing Sales Optimization: Enhance sales conversions by identifying areas for improvement and implementing targeted strategies.
- Career Development: Provide regular coaching, mentorship, and feedback to ensure agents meet industry best practices and achieve their full potential.
- Compliance and Quality Assurance: Ensure all agents adhere to industry standards, delivering high-quality services to internal and external customers.
- Daily Operations: Lead the team with clear direction, communication, and timely support to ensure efficient client call management.
- Process Improvement: Continuously evaluate and suggest improvements to area operations, efficiency, and customer service.
- Employee Relations: Address employee concerns, provide counseling, and resolve issues in a fair and timely manner.
- Performance Management: Conduct regular reviews, set goals, and administer training to enhance employee skills and job satisfaction.
- Work Environment: Foster a positive work environment that motivates and engages team members, driving collective success.
- Sales Experience: A minimum of 2-3 years of sales experience, with a proven track record of success.
- Sales Knowledge: Familiarity with sales processes, techniques, and technology is essential.
- Leadership Skills: Advanced leadership skills, including motivation, coaching, and mentoring.
- Technical Proficiency: Excellent computer literacy, including MS Office applications and G-Suite.
- Soft Skills: Goal setting, multitasking, numeracy, and hardworking attitude.
- Minimum Service Duration: At least 6 months of continuous service.
- EP Stage Status: Not currently on any EP stage.
- Performance Evaluation: Behavior, attendance, and consistent performance will be considered during the application process.
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Hollywoodbets Cape TownBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the ...
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Hollywoodbets Cape TownHollywoodbets Purple Team Opportunity · We are seeking a talented individual to join our team as a Team Leader (Mobile) in the Cape Town Area, Western Cape. As part of our dynamic and ambitious team, you will play a key role in driving business growth and expanding our global foo ...
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Dash BPO South Africa (Pty) Ltd Cape TownCall Center Supervisor · We are seeking a dedicated and supportive call center supervisor to lead our team of customer service representatives. · The ideal candidate will have 12-24 months of international BPO experience and a strong background in coaching, training, and motivati ...
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SATSA Cape TownJob Title · Based in Cape Town Southern Suburbs, our client is a reputable leading inbound tour operator specializing in Southern Africa. · Key Responsibilities · Groups Team Leader: · Lead and advise a team of 5+ consultants in the inbound tourism industry. · Develop product kno ...
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BI Team Leader
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Team Leader/Senior - Cape Town - Lead Capital Group

1 week ago

Description
Team Leader/Senior Position Overview
A senior leadership role focusing on team performance optimization and employee development. The ideal candidate will possess a deep understanding of sales techniques and exceptional coaching skills to motivate employees towards achieving individual, team, and business targets.
Key Responsibilities
Requirements
Internal Applicants Considerations:
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Team Leader
Hollywoodbets- Cape Town
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Team Leader
Hollywoodbets- Cape Town
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Team Leader
CMC GLOBAL- Cape Town
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Team Leader
WNS (Holdings) Limited (ADR)- Cape Town
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Team Leader
IGT Solutions- Cape Town
-
Team Leader
Findojobs South Africa- Wes-Kaap
-
Team Leader
Rankcom- Cape Town
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Team Leader
Boomerang Marketing- Cape Town
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Team Leader
Hollywoodbets- Cape Town
-
Team Leader
Findojobs South Africa- Wes-Kaap
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team leader
Dash BPO South Africa (Pty) Ltd- Cape Town
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Team Leader
Ecowize- Wes-Kaap
-
Team Leader
Brights Hardware- Western Cape
-
Team Leader
PPS Recruitment- Cape Town
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Team Leader
Ecowize- Wes-Kaap
-
Groups Team Leader
SATSA- Cape Town
-
Fitters Team Leader
SA Metal- Cape Town
-
Finance Team Leader
Findojobs South Africa- Wes-Kaap
-
BI Team Leader
Be Different Recruitment- Cape Town
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Marketing Team Leader
Network Recruitment- Cape Town