Customer Service Agent - Johannesburg, South Africa - Astor Automotive Staff
Description
We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire.Your duties will include handling bookings, walk-ins, upselling additional services, resolving issues, providing extensive customer service to local and foreign clients, managing administrative tasks, reporting, and other miscellaneous responsibilities.
It is essential that you have outstanding sales, interpersonal and administrative skills, uphold a consistent polished and professional appearance, excel in a cooperative team setting, can cope in a high pressure working environment, process a valid Drivers License and can provide genuine and verifiable references.
Car Rental experience is highly advantageous for this role.SHIFT TIMES - 7 am to 6 pm Monday to Friday. 7 am to 2 pm on Saturdays and alternate Sundays and Public Holidays.
Non - Negotiable Job Requirements
Matric Certificate or Equivalent
A Valid Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
Computer literate - Excel is essential
Excellent Command of the English Language
Be well groomed and presented.
Have excellent interpersonal and admin skills
A stable work history
Reliable and contactable references.
You will need the following documents when applying;
- A FULL CV in Word or PDF format
- Must include Company Names, Dates of Employment and Reasons for Leaving.
- Copy of South African ID
- Copy of Drivers License
- A recent photograph of yourself
- Qualification Certificates (Matric or equal)
- Names and contact numbers for at least 2 References
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