Senior Manager: Fraud Complaints - Johannesburg

The Fraud Solutions team is seeking an experienced Senior Manager: Fraud Complaints to lead the fraud complaints team and drive high-quality outcomes for customers impacted by fraud.This role is responsible for the development and implementation of the fraud complaints strategy, ...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. · ...

Facilitate and mediate an independent process for claim rejection disputes or claims that cannot be resolved through the organisation's 1st line complaints management process. · ...

This role involves facilitating and mediating an independent process for claim rejection disputes or claims that cannot be resolved through the organisation's first line complaints management process. ...

Facilitate and mediate an independent process for claim rejection disputes or claims that cannot be resolved through the organisation's 1st line complaints management process. · ...

Inviting applications for the role of Banking Customer Care for Voice Processes. · High school diploma · 85% English proficiency · ...

We are looking for a highly skilled Customer Experience, · Marketing & CVM Specialist to drive customer‑focused initiatives · across targeted communications,customer value management,campaign execution, · insights,and customer experience improvement.Relevant degree (Marketing,Com ...

The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. · ...

We are looking for a highly skilled Customer Experience, Marketing & CVM Specialist to drive customer-focused initiatives across targeted communications, customer value management, campaign execution, insights, and customer experience improvement. · We support the Fraud Customer ...

We are looking for a highly skilled Customer Experience Marketing & CVM Specialist to drive customer‑focused initiatives across targeted communications customer value management campaign execution insights and customer experience improvement. · ...

Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, and Voice of the Customer. · ...

We are looking for a highly skilled Customer Experience, Marketing & CVM Specialist to drive customer‑focused initiatives across targeted communications, customer value management, · campaign execution, insights, and customer experience improvement.The ideal candidate brings a bl ...

We are seeking a Customer Care Voice Process Associate to join our team in Johannesburg. As a Fraud Telephone Assistant, you will answer incoming calls related to fraudulent activities and assist clients in resolving their issues. · Fraud Detection · ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. · Inviting applications for the role of Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA. · The ...

This role involves answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. · The candidate will be responsible for managing all call assigned by the client within their working shift complying with the expected quality parameters ...

Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, · and Voice of the Customer. · ...

Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, and Voice of the Customer. · ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work ...

Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, · & Voice of the Customer. · Support and deliver strategic initiatives t ...

The Agency Banking Manager is responsible for building launching and scaling MaxiCash's Agency Banking Network across South Africa. · Bachelor’s degree in Business Finance Marketing or related field (advantage) · 2+ years experience in sales/distribution/network management · ...