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  • Takealot Platform Coordinator - City of Johannesburg Metropolitan Municipality - Kontak Recruitment

    Kontak Recruitment
    Kontak Recruitment City of Johannesburg Metropolitan Municipality

    6 days ago

    kontak recruitment background
    Full time
    Description

    Takealot Platform Coordinator

    We are looking for a Takealot platform coordinator to oversee order processing, inventory management, customer requests, and overall compliance with platform requirements.

    Key Responsibilities:

    • Process lead times for multiple branches, ensuring accuracy and timely completion.
    • Print barcodes, shipping labels, and shipping notes for all deliveries.
    • Book and manage branch deliveries using Courier Guy and booking platforms.
    • Allocate deliveries efficiently via the designated booking platform.
    • Manage overstocked products and customer returns, ensuring bookings are completed within 15 days to prevent disposal by Takealot.
    • Book removal orders under the "Collections" category on the Takealot booking website.
    • Investigate and handle goods rejected at Takealot Distribution Centers (DCs).
    • Monitor and resolve issues listed under the "Exceptions" tab on the booking site.
    • Book rejected goods for collection promptly and accurately.
    • Respond to customer invoice requests within 24 hours to maintain compliance with seller metrics.
    • Generate invoices using a standardized company template.
    • Save and upload invoice PDFs to the seller portal efficiently.
    • Add new products to the platform, sourcing images and relevant details from internal stakeholders.
    • Accurately categorize products and input all required data.
    • Manage and implement requested edits to existing product listings.
    • Monitor stock levels and analyze sales data from the last 30 days.
    • Ensure balanced stock levels across all distribution centers (DCs).
    • Place replenishment orders to maintain adequate inventory for fast-moving items.
    • Update and manage backend stock levels and advertising wallets.
    • Track and maintain packaging stock, marketing materials, and additional supplies (e.g., caps and washers).

    The ideal candidate will have proven experience in e-commerce platform management, excellent organizational and time-management skills, strong attention to detail, and proficiency in using booking websites and seller portals.


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