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  • Office Admin&General worker - Durban - PL GiftGivers

    PL GiftGivers
    PL GiftGivers Durban

    1 month ago

    Default job background
    Description

    Job Role and Responsibilities

    This is a full-time position that requires assistance with various tasks.

    A training program will be provided to ensure you have the necessary skills to excel in this role.

    We are looking for someone who can start immediately, as we require prompt assistance.

    Applications will be reviewed within 12 weeks of receipt.

    • Provide support with travel arrangements and message taking.
      • Process online service quotes.
      • Administer service changes and claims over billing periods.
        • Resolve customer queries on the first attempt.
        • Adhere to standard operating procedures and relevant policies to maintain compliance.
          • Respond to customer calls.
          • Handle issues such as delays and cancellations.
          • Explain processes to customers and provide guidance where needed.
          • Work collaboratively as part of a team and adapt to shift work.
          • Manage confidential information.
          • Communicate effectively with customers via phone and written correspondence.

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