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    Field Service Engineer - Johannesburg, South Africa - Ann Swann Personnel

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    Description

    Job Summary: Technical System Administrator

    Responsible for integrating new software solutions, installing and configuring software products, and providing technical support to customers.

    Duties and Responsibilities:

    • Integration of New Software Solutions:
      • Integrate new software solutions into existing technical customer environments, ensuring compatibility and optimal performance.
    • System Installation and Configuration:
      • Install, configure, and calibrate software products, including tools and their controllers, to meet customer needs and specifications.
    • Technical Support:
      • Address and resolve customer queries related to software functionality and performance, ensuring high levels of customer satisfaction.
      • Conduct thorough testing and validation of software systems to ensure reliability and adherence to industry standards.
      • Analyze software-related problems and implement effective solutions to eliminate errors and improve system performance.
    • Customer Training and Support:
      • Provide training sessions to customers, ensuring they understand the operation and maintenance of the software systems.
      • Assist customers during pilot phases of new software deployment, supporting the ramp-up of production and ensuring smooth transitions.

    Qualifications:

    • Education:
      • Degree or diploma in Information Technology, Electronics and Communication, or equivalent.
    • Experience:
      • Proven professional experience as a system administrator in the IT sector, with a minimum of 3+ years of relevant experience.
    • Technical Skills:
      • Server and workstation administration on Windows and UNIX, preferably including cluster technologies.
      • Installation and troubleshooting of hardware platforms.
      • Knowledge of network technology and data communications.
      • Experience with ORACLE and Microsoft SQL Server installation and administration.
      • Webserver installation, management, and troubleshooting, including Apache and IIS.
      • Basic knowledge of industrial automation, fieldbus techniques, and PLC programming is desirable.
      • Experience with software programming and scripting languages is advantageous.
    • Licenses and Language Skills:
      • Valid drivers license required.
      • Fluent in verbal and written English; additional local languages would be advantageous.
    • Soft Skills:
      • A proactive, dynamic, and enthusiastic team player with strong communication skills.
      • Self-motivated with a strong sense of responsibility.
      • Ability to handle complex multitasking situations under pressure.
      • Excellent interpersonal and organizational skills.
      • Open-minded and adaptable, with a passion for continuous learning and exploring new horizons.
      • Resourceful and entrepreneurial mindset, with the ability to drive progress and embrace technological advancements.
      • Collaborative, actively engaging as a team player, and seeking learning opportunities by leveraging diverse competencies.


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