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Integration of New Software Solutions:
- Integrate new software solutions into existing technical customer environments, ensuring compatibility and optimal performance.
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System Installation and Configuration:
- Install, configure, and calibrate software products, including tools and their controllers, to meet customer needs and specifications.
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Technical Support:
- Address and resolve customer queries related to software functionality and performance, ensuring high levels of customer satisfaction.
- Conduct thorough testing and validation of software systems to ensure reliability and adherence to industry standards.
- Analyze software-related problems and implement effective solutions to eliminate errors and improve system performance.
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Customer Training and Support:
- Provide training sessions to customers, ensuring they understand the operation and maintenance of the software systems.
- Assist customers during pilot phases of new software deployment, supporting the ramp-up of production and ensuring smooth transitions.
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Education:
- Degree or diploma in Information Technology, Electronics and Communication, or equivalent.
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Experience:
- Proven professional experience as a system administrator in the IT sector, with a minimum of 3+ years of relevant experience.
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Technical Skills:
- Server and workstation administration on Windows and UNIX, preferably including cluster technologies.
- Installation and troubleshooting of hardware platforms.
- Knowledge of network technology and data communications.
- Experience with ORACLE and Microsoft SQL Server installation and administration.
- Webserver installation, management, and troubleshooting, including Apache and IIS.
- Basic knowledge of industrial automation, fieldbus techniques, and PLC programming is desirable.
- Experience with software programming and scripting languages is advantageous.
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Licenses and Language Skills:
- Valid drivers license required.
- Fluent in verbal and written English; additional local languages would be advantageous.
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Soft Skills:
- A proactive, dynamic, and enthusiastic team player with strong communication skills.
- Self-motivated with a strong sense of responsibility.
- Ability to handle complex multitasking situations under pressure.
- Excellent interpersonal and organizational skills.
- Open-minded and adaptable, with a passion for continuous learning and exploring new horizons.
- Resourceful and entrepreneurial mindset, with the ability to drive progress and embrace technological advancements.
- Collaborative, actively engaging as a team player, and seeking learning opportunities by leveraging diverse competencies.
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Description
Job Summary: Technical System Administrator
Responsible for integrating new software solutions, installing and configuring software products, and providing technical support to customers.