Medical Receptionist - Durban, South Africa - Job Crystal

Job Crystal

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

MEDICAL RECEPTIONIST

Employment type:
Permanent

Salary:
R18, R20,000

Location:
Durban, KZN, South Africa

Job Functions:
Administration

Industries:
Medical

SPECIFICATION
A busy ophthalmology practice is looking for a capable, accurate frontline receptionist to join their team. Be a part of a dynamic office team supporting 3 doctors.

DUTIES & RESPONSIBILITIES, NOT LIMITED TO:

Answering the telephone
Scheduling of all patient appointments
Diary management
Patient interaction telephonic and facetoface
Handling of patient queries, using your initiative and knowledge (and not ask the doctors all the time)
Manage patient expectations
Liaise with medical aids for authorisations
Handling patient payments
Maintain the office
Cross cover for other office staff where needed

REQUIREMENTS

Prior experience in ophthalmology/medical is very advantageous
Computer literate on MS Office and working knowledge of Vericlaim (system used for appointments)
Good EQ
Excellent communication skills
Professional outlook
Enjoy dealing with patients a LOT
Willing to learn the nuances of ophthalmology
Willingness to learn more keep to upskill oneself (happy to send on courses if interested)

ADDITIONAL INFORMATION