Estate Receptionist Stellenbosch - Pro Tem Recruitment

Position: Estate Receptionist (Contract)

A prestigious 5-star hotel in Stellenbosch seeks a highly skilled and organized Estate Receptionist to provide exceptional front-of-house experience.

Key Responsibilities:

• Ensure smooth check-in/check-out processes for guests
• Manage all incoming calls, messages, and correspondence
• Provide information on hotel facilities, services, and local attractions
• Maintain accurate records and reports as required
• Collaborate with colleagues to achieve excellent guest satisfaction

Requirements:

• Proven experience in a similar role or relevant customer-facing position
• Excellent communication, organizational, and problem-solving skills
• Ability to work independently and as part of a team
• Familiarity with hospitality industry standards and practices

Instructions:

1. Apply with an updated resume and cover letter
2. Highlight relevant experience and qualifications
3. Demonstrate enthusiasm for the hospitality industry and commitment to excellence