Claims Administrator - Durban, South Africa - Sandi Crowther Recruitment

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    Description
    Musgrave, Durban. Opportunity exists for competent Claims Administrator with at least 1-5 years experience working in the short-term insurance industry. RE1 / any short-term product training will be ideal.

    Responsibilities:
    • Communicating with the client regarding nature of the claim
    • Interpreting and understanding the insurance policy wording to identify under which sections of the policy the insurance cover falls under
    • Assisting the client with claim forms, understanding that all the information is properly inserted so that it may be submitted to the company without any prejudice to the client
    • Following up with companies as to claims progress
    • Following up with service providers' i.e assessors, building contractors, panel beaters, glass fitment centres etc.
    • Keeping the client informed through all stages of the claim
    • Maintaining a diary to follow up on claims that are still in progress
    Requirements:
    • At least 1-5 years previous short- term insurance experience
    • R.E 1 regulatory exams certificate will be beneficial
    • Any form of short-term product training will be beneficial
    • Warm and approachable
    • Enjoys working with people and building relationships
    • Ability to work as a part of a close knit team
    • Prefers a family office environment over a corporatised structure