Supervisor: Sales Operations - East London, South Africa - Premier
Description
Purpose of the job:
To maximize the route potential thus ensuring profitable availability.
Managing route sales, driver shorts, crates and PODs through your team
consisting of Salesman Drivers and Sales Assistants. Daily couching of
Salesman Drivers.
Qualification Requirements:
Experience & Qualification:
- Matric or equivalent
- Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Execution in an
- Computer Literate.
- Geographic Information Systems.
- Advanced Excel user.
- Route Planning systems, an advantage.
- Working knowledge of Geospatial data (Spatial Data).
- Routing and Distribution Optimization.
- Working knowledge of vehicle telematics technology & software.
- People management experience with working with people at all levels of the organization.
Other Requirements:
- Pressurized environment. (Accuracy and time pressures)
- Code 10 Driver's licence with PrDP, an advantage
- Own transport
- 24/7 operation might be required to work weekends and Public Holiday's.
Experience Requirements:
Skills / Knowledge:
- High level of understanding of the FMCG industry
- Good relationship and communication skills
- Good administrative skills
- Ability to work under pressure and meet deadlines
- Be prepared to work additional hours
- Analytical and innovative mindset
- Attention to details
- Basic IR skills
- Welldeveloped capability on Outlook, PowerPoint, Word and Excel
Attributes:
- Positive, action orientated attitude.
- Creative and innovative thinking.
- Ability to work flexibly and proactively to achieve results.
- Ability to think and work independently
Key Outputs:
What will you do:
- To ensure that Drivers and Vehicles are allocated correctly to enable daily route monitoring, driver
- Daily Route Management of bakery delivery vehicles.
- To analyse & report on operational and customer service trends.
- To ensure all systems supporting DRM are functional, e.g. (Vigil & Mix Telematics)
- Responsible for DRM System reporting to management of daily, weekly and monthly KPI's hit rates,
- To control driver shortages
- To control outstanding crates
- Overall management of drivers and sales assistants
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