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  • Customer Service Representative - Johannesburg - Flink Recruitment

    Flink Recruitment
    Flink Recruitment Johannesburg

    3 weeks ago

    Default job background
    Description

    About the Role

    We are seeking a dedicated and passionate Customer Service Representative to provide exceptional support to our clients throughout their journey. The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive mindset.

    Key Responsibilities:

    • Client Onboarding: Guide new clients through the onboarding process with enthusiasm and professionalism.
    • Client Communication: Respond to inquiries via email, phone, or chat with accuracy and a positive attitude.
    • Problem Solving: Address and resolve any challenges clients face during the onboarding process.
    • Team Collaboration: Work closely with internal teams to ensure a seamless transition for clients.

    Requirements:

    • Exceptional communication and interpersonal skills.
    • Strong problem-solving skills with a proactive mindset.
    • Ability to manage multiple clients and tasks efficiently in a fast-paced environment.
    • Tech-savvy and comfortable learning new tools quickly.
    • Competent in using Microsoft programmes.

    Estimated Salary:

    $45,000 - $60,000 per year.


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